General Store Associate

The Inn at Stonecliffe is seeking a dynamic, service-oriented General Store Associate to join our team! Schulte Hospitality Group (SHG) is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Warmly greet customers as they enter and thank them when they exit, informing them about specials or new items, answering questions, and accepting orders and payments.
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
• Serve and assemble food, like sandwiches, cookies, ice cream, pastries and muffins
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverage to minors and intoxicated guests.
• Assist with the Bicycle rental operations
• Responding to and resolving customer concerns or complaints
• Monitor and take inventory regularly to compile orders based on par levels or needs.
• Receive and forward all goods and deliveries in and out of the hotel to the correct point of contact/storage area.
• Monitor PAR levels for all food items to ensure proper levels.
• Accurately input orders into the POS system, ensuring correct pricing and item selection.
• Ensure all transactions are completed accurately, issuing receipts and handling any discrepancies promptly.
• Assist in stocking shelves, rotating inventory, and maintaining proper merchandising standards.
• Support the team in opening and closing procedures, including restocking, cleaning, and organizing the store.
• Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.
• Assist with End of month inventories.
• Ensure uniform and personal appearance are clean and professional.
• Perform other duties as assigned by the management or supervisors.

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of one (1) year in hotel/restaurant serving role

KNOWLEDGE, SKILLS AND ABILITIES

• Team player
• Ability to multi-task
• Ability to communicate effectively verbally
• Ability to exceed expectations of guests and team members
• Ability to operate available equipment, such as cash registers, calculators, etc.
• Basic mathematical skills as needed to make change and give refunds
• Ability to work flexible hours and shifts

• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process.

• Schulte Hospitality Group is an Equal Opportunity Employer.