Sales Assistant - Graduate by Hilton Eugene

• Assists with identifying and soliciting new accounts

• Assists with maintaining existing accounts

• Assists with achieving monthly revenue booking goals

• Assists with completing daily/weekly/monthly reports

• Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member

• Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM

• Ensures all documents are completed accurately and on time and maintains sales records and filing system

• Reserves conference space and books blocks of rooms for guests

• Assists with set up, maintaining, and clearing of banquet space before and after events

• Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out

• Follows up with past clients to ensure guest satisfaction

• Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met

• Responds to all guest inquiries and third party meeting leads in a timely fashion

• Details banquet event orders and distributes to staff

• Creates and maintains group blocks and catering/banquet events in the property PMS systems

• Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations

• Works closely with front desk to ensure accuracy of reservations, groups, events

• Works client-related special events

• Abides by Prime Time Selling hours

• Other duties as assigned

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred

• Minimum of 1 year in hotel or conference Catering/Sales Assistant role

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively verbally and in writing

• Excellent listening and problem-solving skills

BENEFITS/ PERKS

• Work today, get paid today, with Daily Pay!

• Free telemedicine and virtual mental health care access for all team members starting day one!

• Multiple health insurance and life insurance options

• 401k plan company match

• Paid time off for eligible team members

• Holiday pay/ paid holidays

• Pet insurance

• Employee Assistance Program

• Discounted hotel rooms

• Savings Marketplace discounts on event tickets, electronics, gym memberships more!

• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

• Collegiate Hotel Group is an Equal Opportunity Employer.