What are the responsibilities and job description for the Security Manager position at Schulte Companies?
Experience: At least 5 years of experience in security preferably worked in a hospitality environment. Knowledge of at least (2) hotel key card systems.
Security Manager Duties and Responsibilities:
- Ensure that all security staff provides services that are above and beyond for customer satisfaction.
- Ensure the safetyand security of guest, staff, visitors, and contractors at all times.
- Responsible to manage all safety & security,Fire Life Safety risks faced by the hotel.
- Liaise with all department heads to ensure hotel employees are adhering to established security procedures.
- Oversee the claims process and protects assets by closely monitoring the General Liability and Worker's Compensation cases.
- Watch for suspicious persons entering, exiting, or loitering around the hotel public or guest areas.
- Ensure compliance with all security standards and preventative measures.
- Monitor and follow proper key controlguidelines for the property.
- Conduct investigations and compile reports on a timely manner for any theft, loss, accident, or any aspect that risk the safety of the hotel.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic / duress alarms to ensure that they are fully functional.
- Establishcrisis management and contingency planning.
- Supervision of all Security Personnel and giving clear direction on all security related aspects.
- Coordinate with external police authorities in the investigation and handling of crimes, accidents, etc., involving the hotel, its employees and / or guests
- Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements.
- Be available 24 hours a day for genuine emergencies within the property.
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