What are the responsibilities and job description for the Part Time Group Coordinator position at Schulte Hospitality Group?
Schulte Hospitality Group is seeking a dynamic, service-oriented Group Rooms Coordinator to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's In It For You? When You Join SHG You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties And Responsibilities
Within 48 hours of receipt, inputs group room listings by following a detailed checklist
Works with Director of Revenue Management to achieve optimum occupancy and revenue
Reviews contracts for accuracy in rates, dates, billing inventory levels, and other miscellaneous information
Creates and maintains complete files on all bookings reflected in Sales PMS
Provides information and assistance to enhance guest service
Participates in weekly group pick-up meetings
Provides continuous service to hotel and guests to assure guest satisfaction
Attend group pre-function meetings
Answer reservation sales calls when volume dictates
Posts, tracks and follows all SOP's with advance purchase/deposit reservations
Perform various other duties as assigned to meet business objectives
Education And Experience
Minimum of six (6) months prior reservations or front office experience required in a full service hotel or related.
Prior Experience With Opera PMS Is Preferred
Minimum of High School education
Knowledge, Skills And Abilities
Ability to multi-task
Team player
Ability to exceed expectations of guests
Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
Ability to make independent decisions
Ability to use a moderately complex computer system and troubleshoot software problems
Strong organizational skills
Ability to work with internal and external customers
Must be able to define problems, collect data, establish facts, and draw valid conclusions
Strong commitment to task with a high sense of urgency
Ability to maintain compliance with all local, state and federal laws and regulations
Maintain confidentiality of guest information and pertinent hotel data
What's In It For You? When You Join SHG You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Job Duties And Responsibilities
Within 48 hours of receipt, inputs group room listings by following a detailed checklist
Works with Director of Revenue Management to achieve optimum occupancy and revenue
Reviews contracts for accuracy in rates, dates, billing inventory levels, and other miscellaneous information
Creates and maintains complete files on all bookings reflected in Sales PMS
Provides information and assistance to enhance guest service
Participates in weekly group pick-up meetings
Provides continuous service to hotel and guests to assure guest satisfaction
Attend group pre-function meetings
Answer reservation sales calls when volume dictates
Posts, tracks and follows all SOP's with advance purchase/deposit reservations
Perform various other duties as assigned to meet business objectives
Education And Experience
Minimum of six (6) months prior reservations or front office experience required in a full service hotel or related.
Prior Experience With Opera PMS Is Preferred
Minimum of High School education
Knowledge, Skills And Abilities
Ability to multi-task
Team player
Ability to exceed expectations of guests
Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
Ability to make independent decisions
Ability to use a moderately complex computer system and troubleshoot software problems
Strong organizational skills
Ability to work with internal and external customers
Must be able to define problems, collect data, establish facts, and draw valid conclusions
Strong commitment to task with a high sense of urgency
Ability to maintain compliance with all local, state and federal laws and regulations
Maintain confidentiality of guest information and pertinent hotel data
- The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
- Schulte Hospitality Group is an Equal Opportunity Employer.
