What are the responsibilities and job description for the Room Attendant position at Schulte Hospitality Group?
Graduate Hotels®, is seeking a Room Attendant to join Graduate East Lansing and its brilliant team of hospitality enthusiasts.
Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
Graduate Hotels is proud to be Great Place to Work-Certified™, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.
JOB DUTIES AND RESPONSIBILITIES
- Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
- Ensures that rooms have clean linen, bedding and towels
- Understands and follows all safety and security procedures as mandated by the hotel
- Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
- Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
- Identify items that guests have left behind and report items utilizing hotel’s lost and found procedures
- Other duties as assigned
EDUCATION AND EXPERIENCE
- High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to multi-task
- Ability to communicate effectively verbally and in writing
- Team player
- Ability to exceed expectations of guests
- Knowledge of cleanliness standards
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate Hotels is an Equal Opportunity Employer.
