What are the responsibilities and job description for the Banquet Captain- Graduate Charlottesville position at Schulte?
Collegiate Hotel Group ® is seeking a Banquet Captain to join Graduate by Hilton Charlottesville and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
Provides exceptional Guest Service
Provides ongoing direction, supervision and monitoring to Banquet Team
Directs and assigns Banquets team as needed to ensure all aspects of service meet operational standards
Responsible for the layout and logistics of events
Understanding of all event BEOs
Assists with monitoring and maintaining department inventories as needed
Assists with preparing and managing staff schedules; monitors and makes appropriate adjustments to staffing levels as needed
Ensures compliance with all Graduate Hotels policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations
Reinforces a guest service mentality.
Additional duties as assigned
EDUCATION AND EXPERIENCE
High School Diploma / GED
Minimum of 2 years as a Banquet Captain, Lead Server or Hospitality Leadership
KNOWLEDGE, SKILLS AND ABILITIES
Outgoing personality
Knowledge of alcohol serving practices and standards
Knowledge of federal and state labor laws as well as local health and sanitation guidelines and regulations.
Ability to work flexible hours and shifts
Ability to communicate effectively verbally
Team player
Ability to exceed expectations of guests and team members
Problem solving, decision-making and conflict resolution skills.
BENEFITS / PERKS
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all team members starting day one!
Multiple health insurance and life insurance options
401k plan company match
Paid time off for eligible team members
Holiday pay / paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships more!
The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
Collegiate Hotel Group is an Equal Opportunity Employer.
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