Hotel Operations Manager

Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

We are seeking a dynamic and service-oriented Complex General Manager to join our team. This individual will oversee the following properties under the Boutique and Lifestyle Division within Schulte Hospitality:

- Lodge at Jackson Hole: A 4 Star Boutique hotel consisting of 69 oversized rooms and suites, some with fireplaces and an award-winning Steakhouse, the Whistling Grizzly

- Wyoming Inn: This property completed a full renovation/reimaging in Summer of 2024. This multi-Million-dollar renovation of all 154 rooms and public spaces create one of the best products in the Jackson Hole Market. The hotel also includes an indoor/outdoor swimming pool and spa, a completely renovated and state-of-the-art Fitness Center, along with a Restaurant and Bar.

- The Conference Center of Jackson: Located in between both hotels and features over 10,000 Sq feet of Meeting space to help create one of the best meeting venues throughout all of Jackson

Key Responsibilities:

Manage budgets and financial plans and control expenditure

Maintain statistical and financial records

Set and achieve sales and profit targets

Recruit, train, and monitor staff

Plan work schedules for individuals and teams

Apropriately respond to and resolve guest concerns

Address problems and troubleshoot

Ensure events and conferences run smoothly

Hotel Asset preservation, including supervising maintenance, supplies, renovations, and furnishings

Maintain relationships with contractors, vendors, and suppliers

Ensure a safe and secure environment for all guests and associates

Maintain appropriate inspections of the property as identified by the organization and brand

Ensure the property meets brand guidelines and expectations for service and all standards

Ensure compliance with licensing laws, health and safety, and other statutory regulations

Perform various other duties as assigned to meet business objectives

Requirements:

Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel

Previous experience managing multiple properties is not required but is preferred

Bachelor's Degree in Hospitality Management or Business preferred

What We Offer:

We provide a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company, and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one

Multiple Health Insurance and Life Insurance options

401k Plan Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships more

About Us:

We believe our greatest and most valuable asset is our people. We want you to feel engaged, empowered, and excited to grow with us. Our company is committed to an inclusive, employee-focused workplace that is invested in your development.