What are the responsibilities and job description for the Sales Manager- Graduate Annapolis position at Schulte?
Collegiate Hotel Group® is seeking a Sales Manager to join Graduate by Hilton Annapolis and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
- Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
- Manage business travel accounts to maximize business potential
- Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace / follow up system
- Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business
- Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
- Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS
- Details BEOs with client for groups with meeting space and distributes with appropriate staff.
- Conduct pre- and post-conference meetings when it is agreeable with the client
- Attends property specific receptions to generate leads and interact with customers
- Organize and execute local area blitzes
- Implement special promotions relating to sales segment
- Establishes relationships with local businesses and organizations and is an active member in local industry associations
- Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes
- Consistently meet or exceed sales goals including predetermined revenue and sales activity
- Other duties as assigned
EDUCATION AND EXPERIENCE
KNOWLEDGE, SKILLS AND ABILITIES
BENEFITS / PERKS
