What are the responsibilities and job description for the Truck Dispatcher position at Schulz Transportation?
Schulz Transportation Services of Lincoln, Nebraska seeks an experienced truck dispatcher. Great salary and full benefits. Day shift with rotating on call after hours.
We are a refrigerated trucking company with 75 trucks hauling meat from the Midwest to the West Coast and produce back. We are seeking a team player to join our dispatch team. The position requires heavy contact with customers and over-the-road truck drivers via telephone and email. This position is full time in the office 8:00am - 5:00pm Monday through Friday, rotating Saturdays 8am – 12noon, and some on call after hours.
The ideal candidate will have excellent verbal and written communication skills, solve problems independently, have a high level of attention to detail, and manage the demands of competing priorities. If you have trucking dispatch experience and are honest, dependable, hard-working, communicate well, and like to have fun, please apply.
Duties:
- Finds brokered loads to match the number of loads with the number of trucks in a geographic area.
- Accepts loads, reviews contracts, and monitors EDI load systems.
- Accurately input load information into computer systems.
- Effectively plan loads and communicate with drivers and customers to ensure all loads are assigned to maximize driver productivity, loads are delivered on time, and problems and complaints are resolved.
- Plan and assign loads to drivers based on available driver hours, home time requests, driver productivity, and company profitability.
- Communicate with drivers on load assignments, loading and unloading issues, and weather and road delays.
- Make appointments for pick-up and delivery times with customers.
- Track all loads and communicate with customers to resolve all loading and unloading issues.
- Review rate sheets and send copies of requested documents within the prescribed time frames.
- Investigate lost, damaged or shortage of merchandise to determine responsibility.
- Treat every driver with honesty and respect to foster positive relationships and reduce driver turnover.
- Maintain a regular and predictable attendance Monday through Friday, 8:00 am to 5:00 pm, and rotating Saturdays from 8:00 am to 12 noon.
- Available to be on call on a rotating schedule on weeknights and weekends.
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Skills:
- Background in trucking and compliance with government transportation regulations.
- Strong communication skills to give clear instructions and resolve conflicts.
- Detail-oriented for accuracy of data entry, appointment times, and contracts requirements.
- Organize and prioritize a large number of calls and issues at the same time.
- Must be able to multi-task and work under pressure while paying attention to details.
- Possess good problem-solving and critical-thinking skills to make good decisions.
- Honesty and integrity.
- Strong math skills.
- Dependable, reliable, and responsible to fulfill obligations and assignments.
- Possess typing skills and be computer literate.
- Able to work in an open office environment without cubicles or offices.
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Requirements:
- Must have prior over-the-road dispatch experience at a trucking company
- Knowledge of shipping and truck transport.
- Customer service experience.
- Ability to operate a computer, supporting software, fax machine, copier, and printer.
- High school diploma or equivalent mandatory
Pay and Benefits
- Annual pay $58,500
- Health, dental, vision, disability, and life insurance
- Matching 401K
- Paid vacation and PTO, every 6th Tuesday afternoon off.
Schulz Transportation is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $58,500.00 per year
Application Question(s):
- Applicants must have experience dispatching for a trucking company that travels in more than one state. Please tell us how many drivers you dispatched or managed, how many states your drivers ran in, and your role working with drivers and customers.
Experience:
- OTR truck dispatching: 1 year (Required)
Ability to Commute:
- Lincoln, NE 68524 (Required)
Ability to Relocate:
- Lincoln, NE 68524: Relocate before starting work (Required)
Work Location: In person
Salary : $58,500