General Manager

Provide the highest quality of service to Schwartz Brothers Restaurants' guests. The objective of this position is delivering revenues and profits by developing, marketing, financing, and providing exceptional restaurant service and experience. The General Manager will oversee and manage the daily operations of the restaurant. This position is responsible to direct and oversee all activities of the restaurant in accordance with standardized policies and procedures in order to provide efficient, friendly services and profitable operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The following position responsibilities are essential functions of the position. Successful job applicants will be able to perform these essential functions with or without requested accommodation.
• Establishes restaurant business plan by surveying restaurant demand; conferring with others in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Handling all staffing responsibilities, including hiring, training, scheduling, and terminating.
• Supervising staff in terms of food preparation, customer service, cleaning, and ensuring Schwartz Brothers Restaurants' policies and procedures are being followed.
• Promoting cooperative effort, a team spirt, and good morale among team members.
• Resolving complaints from guests in a polite, friendly manner. Ensures guest satisfaction with all aspects of the restaurant and dining experience.
• Participating in training about standardized policies and conferring weekly with management about restaurant operations.
• Administering payroll functions and maintaining records of sales and cash receipts including related areas of accounting, budgeting, credit policies, and banking methods.
• Responsible for bookkeeping duties.
• Manages, programs, and updates Toast Point of Sales (POS) system for all locations.
• Helping with duties of team members (e.g. Servers, Bartenders, Hosts, etc.) when necessary because of an unexpected absence or extra volume.
• Leadership presence and involvement in Shift Management
• Models hospitality and delivers service excellence.
• Ensures compliance with alcoholic beverage regulations.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Coaches and develops staff.
• Inspirational leadership leading to operational excellence.
• Deliver the highest quality of food and beverage products.
• Consistent execution of all systems, standards, and processes.
• P&L responsibility and accountability.
• Inventory control (food and product cost).
• Accomplishes restaurant and human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
• Performing other duties as asked and directed.

MINIMUM QUALIFICATIONS & REQUIREMENTS

Knowledge, Skills, and Aptitudes:

• Washington State MAST Class 12 or 13 permit and food handlers card required
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Proficient with Microsoft Office Suite—Microsoft Word, Excel, and Outlook
• Maintain consistency in preparing the highest quality of food and providing superior levels of service.
• Achieve financial objections and success by continually building sales and growing a high profitable restaurant.
• Demonstration genuine hospitality at every opportunity and delivers service excellence.
• Ownership and mentality resulting in operational excellence.
• Identifies talent and develops potential.
• Extensive knowledge of food and wine is required.
• Professional appearance and demeanor.

Education and Experience:

• Three to five (3-5) years in a management leadership role in fine dining or similar volume, full-service chain or corporate environment preferred.
• High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred.
• Previous restaurant experience required.

Physical Demands and Working Conditions:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions.
• Ability to traverse all parts of the restaurant quickly.
• Prolonged periods sitting at a desk and working on a computer.
• The noise level in work environment is moderate to loud.
• Flexibility and/or reliability in work schedule are required to provide support when needed.
• Frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

BENEFITS:

• Discounted meals at Daniel's Broiler
• 10% bonus program
• Commission on Private Dining Room sales
• 3 weeks' vacation
• Sick time is accrued at 1 hour for every 30 hours worked
• BYOD (Bring Your Own Device stipend.
• A paid day off each year to use during your birthday month
• Christmas is a closed holiday
• 401(k) with company match
• Health, dental, vision insurance
• Voluntary benefits such as LTD, commuting benefits
• Length of service bonuses
• Opportunity for growth and development- we promote from within!
• Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance
• Opportunities to give back through organized volunteer events with Food Lifeline

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