What are the responsibilities and job description for the General Medical Manager - Rochester, Canandaigua position at Schweiger Dermatology Group?
Schweiger Dermatology Group's Ultimate Employee Experience:
- Multiple office locations, find an opportunity near your home
- Positive work environment with the tools to need to do your job and grow
- Full time employees (30 hours per week) are eligible for:
- Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date
- 401K after 30 days of employment
- Your birthday is an additional personal holiday
- Company Sponsored Short Term Disability
- Pre-tax savings available for public transit commuters
- Part-time employees (less than 30 hours) are eligible for:
- Dental and Vision on 1st of the month after date of hire
- 401K after 30 days of employment
- Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services
Job Summary: The General Manager oversees its respective centers, teams, and processes that are essential to our success. A General Managers will build a team of capable and competent employees that can enhance and optimize operational performance of their centers.
Location: Rochester and Canandaigua
Job Responsibilities:
- Develop A-Team that delivers A-Level Operational Outcomes and Processes.
- Culture of Positivity NPS for providers & staff >82.
- Perform as a stable operations leader – displays strong leadership that achieve KPIs and measurable goals as outlined by the RM team.
- Optimization of operational processes to deliver on goals – staffing percentages and budget adherence.
- Effective and collaborative management - able to effectively collaborate with other company departments/teams to achieve successful results.
- Independently drive key change and transformation initiatives aligned with organizational strategic goals.
- Heavy focus on auditing SOPs and accountability of SOP compliance at all respective center levels, as well as supporting providers while coaching and developing staff to ensure all are A players.
- Hold team accountable for C.A.R.E Core Habits.
Specific Goals/Objectives:
- Build a capable and competent Office Team at each office being overseen.
- Achieve monthly center goals set forth by the GM Report and KPIs.
- Promote a culture of positivity and help build a company that has long-term sustainability.
- Obtain high levels of patient satisfaction.
- Achieve smooth running office level operations and site level autonomy.
- Other duties as assigned by supervisor on an as needed basis.
KPIs: To be discussed based on role and updated annually.
Qualifications
- 2 or more years of leadership experience preferred
- Healthcare administration or management background preferred
- Strong computer literacy
- Leadership qualities with good communication skills
- Conflict resolution skills must be developed
- Dermatology experience preferred
- Working knowledge of HIPAA & OSHA compliance
