Hermit's Hollow Tubing Crew

Job Title: Winter Seasonal - Hermit's Hollow Operator

About Us

We are a community of passionate ski industry professionals who work hard and play even harder at Schweitzer Mountain Resort. Our team is consistently recognized for being some of the friendliest in the business, and we've worked diligently to craft a culture of inclusivity, respect, and fun.

We're excited to learn more about you and how you can be a part of the Schweitzer difference.

Perks & Benefits

• Free Ikon Pass for all eligible employees
• Additional free skiing riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
• Discounted skiing riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Employee housing available in Sandpoint area
• Onsite employee childcare available (limited space)
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to rest, relax, and recharge
• Generous discounts on outdoor gear, apparel, food, lodging, etc.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more for all eligible employees
• 401k plan with generous employer match
• Paid parental leave of up to 6 weeks for eligible employees
• Discounts available for equipment rentals (based on availability), retail, food, lodging, and more
• Pro-deal pricing on equipment from top outdoor brands
• Bereavement pay
• Employee transportation available
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further education

Job Summary

Operate all Hermit's Hollow operations with a focus on guests' safety and enjoyment. Tasks include, but are not limited to, handling tow operation, shoveling, reservations, and sales. Maintain and work closely with other departments, such as Activity Center, Lift Maintenance, and Patrol.

Requirements

• Must be available for weekends and holidays
• Must be 19 years of age
• Modified position may be available for 17-18 years of age
• Background check is required for this position

Essential Functions

• Contribute to the overall vision, direction, and implementation of Hermits Hollow by performing the following:
• Maintain a friendly and outgoing attitude
• Operate and maintain rope tow, tubes, and tubing lanes
• Promote safety at all times
• Assist and coach guests through their adventures
• Work closely with other staff to provide a great guest experience
• Operate a sales till. Be accurate and consistent with cash handling
• Keep work areas and merchandise clean and presentable
• Become knowledgeable of Schweitzer Mountain facilities
• Perform other duties assigned

Physical Demands

Will walk/stand over uneven snow-covered surfaces up to 10 hours. Will lift, pull, or push up to 40 pounds frequently, and up to 50 lbs occasionally. Will bend, squat, kneel, climb, twist, and reach above shoulder level frequently. Worksite is exposed to all moisture levels and temperature changes. 100% outside with some indoor work. Hazards are mechanical, electrical, burns, ice, and snow. All sensory skills are required.

Job Specifications

Skills

• Excellent people/relationship building skills
• Cash handling experience and bookkeeping skills preferred
• Excellent communication skills both oral and written
• Computer skills with Microsoft Office required

Attributes

• Detailed, accurate, organized, and a great attitude
• Excellent rapport with guests
• Attention to cleanliness in the workplace
• Ability to create a fun and entertaining environment while maintaining all safety standards
• Ability to evaluate and make decisions regarding conditions and guest safety

Education

English reading, writing, and communication skills. Some college preferred.

Experience

Guest service experience. Winter Sports enthusiast and knowledge of mountain environment preferred.

Uniform

Company uniform will be provided. Must provide own gloves, hat, helmet, and goggles.

Appearance Standards

• Jewelry must be kept to a minimum
• Jewelry in visible piercings are limited to:

• In the facial area (eyebrow or side nostril) which is either a stud or a ring no larger than inch
• No rings in noses, please-studs are acceptable
• Only studs or rings smaller than inch can be used on the upper ear
• Large hoops or gauges on the lower ear may present a safety issue

• Tattoos: At no time can tattoos that may offend guests or co-workers be visible
• Cosmetics and perfume/cologne should be kept to a minimum
• Hair should be worn so as not to cover eyes or facial features
• Facial hair must be kept clean
• Good personal hygiene should be practiced

Machines, Programs, and Tools Operated

• Handle tow, hand tools, broom, shovel, rake, drill, pulaski, snow blower, radio, cash register, computer

Judgment/Mental Complexity

High

Benefits

Group 3 - See Employee Handbook.

Review Schedule

This position and the individual filling it will be evaluated once a season. While this job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessary.