What are the responsibilities and job description for the Bilingual Funeral Administrator position at SCI Shared Resources, LLC?
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Provides administrative and clerical support to a standalone funeral home, cemetery, crematory or a combination of these facilities. Guides families through available options for services during the time period prior to the event. Duties include greeting the public and providing information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
Provides detailed explanations of funeral service processes, pricing, and legal requirements, ensuring transparency and clarity.
Coordinates with vendors, venues, and service providers to secure necessary arrangements and timely execution of services.
Prepares death certificates, reports and documents
Completes required permits and or certificates
Prepares and processes Veteran’s Paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Receives and processes payments and contracts
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists with ordering merchandise and tracking inventory
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM Requirements
Education
- High School or equivalent
Experience
- 1 - 2 years of experience in an office clerical or customer service capacity required
Knowledge, Skills and Abilities
Working knowledge of office equipment
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality
Bilingual (Spanish)
Work CONDITIONS
Work Environment
Work indoors and outdoors during all seasons and weather conditions
Limited amount of local and/or multiple location traveling required
Professional Dress is required when in contact with families.
Work Postures
Frequent, continuous periods of time standing, up 6 hours per day
Sitting continuously for many hours per day, up to 6 hours per day
Climbing stairs to access buildings frequently
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Compensation:
Salary: $20.00/Hr - $24.00/Hr
Benefits:
MedicalDentalVisionFlexible Spending Accounts (health care and dependent care) *Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 93033
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - Oxnard
Job Profile ID: F00384
Time Type: Full time
Location Name: Funeraria Del Angel Conrad-Carroll
Salary : $20 - $24
