What are the responsibilities and job description for the Field Operations Support Assistant position at SCI Shared Resources LLC?
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Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
Prepares death certificates, prayer cards and related documents
Ensures required documentation to support requested products and services are accurate and complies with state / federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Orders office supplies
Assists with the preparation of obituaries
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern and empathy with client family members at all times
Responds to customer inquiries via telephone, internet and in person
MINIMUM REQUIREMENTS
Education
- High School or equivalent
Experience
1 - 2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality
Postal Code : 29072-2805
Category (Portal Searching) : Administration and Clerical
Job Location : US-SC - Lexington
Job Profile ID : F00216
Time Type : Full time
Location Name : Caughman-Harman Funeral Home - Lexington Chapel
