What are the responsibilities and job description for the Trainee Sales Manager position at SCI Shared Resources, LLC?
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Assist Sales Manager in developing a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.
Assist with staff management and leadership
- Meet and exceed established location sales quotas
- Assist Sales Counselors with utilizing methods as set forth in training manuals while observing Company policies and procedures
- Assist Sales Manager by providing initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
- Help manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
Market Share
- Help develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community
- Analyze and be aware of competitor pricing
- Plan and participate in community events designed to develop prospects and heighten awareness of the location
Expense Management
- Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
- Approve all discounts offered to customers
- Prepare reports that demonstrate compliance with financial controls
Operations Support
- Maintain all marketing materials, training manuals, sales equipment and other sales supplies
- Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
- Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
Compliance
- Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
- Ensure compliance of sales practices with federal, state/provincial and local regulations
MINIMUM REQUIREMENTS
Education
- High school or equivalent
- Bachelor’s degree preferred
Experience
- Sales experience preferred
- Sales Counselor and sales supervisory experience preferred
- Experience presenting, training, coaching and motivating salespeople and sales forces a plus
Licenses
- Valid state/province driver’s license with good driving record
- Insurance license as required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
- Working knowledge of Windows-based PC environment and MS office applications
- Knowledge of Customer Relationship Management systems a plus
- Ability to maintain confidentiality
- Ability to work beyond standard business hours when necessary to service customers
- Ability to set goals for employees that are challenging but achievable
\#SCI
Postal Code: 72117
Category (Portal Searching): Sales
Job Location: US-AR - North Little Rock
Job Profile ID: S00133
Time Type: Full time
Location Name: Rest Hills Funeral Home & Memorial Park
