Business Process Analyst

About Sciens Logistics

Sciens Logistics is a leader in the logistics industry, specializing in truck brokerage, freight forwarding, warehousing, and dedicated trucking services. We are committed to delivering innovative solutions that optimize supply chain operations and ensure exceptional customer satisfaction. At Sciens, our people are the foundation of our success. We foster a collaborative and inclusive workplace where individuals can thrive, grow, and make a meaningful impact. If you're passionate about logistics and ready to drive success, we'd love to welcome you to our team.

Job Title: Business Process Analyst

Department: Corporate

FLSA Classification: Exempt

Job Summary

The Business Process Analyst (BPA) will lead business process documentation and improvement projects across all departments within the organization. This individual will be expected to run projects with minimal supervision and provide updates to all stakeholders. The BPA will identify inefficiencies, recommend solutions, and implement changes to optimize and improve all business processes.

Duties/Responsibilities

Business Process Responsibilities:

• Data Gathering – Interview key stakeholders and subject matter experts (SMEs) to understand and document current state processes.
• Analyze Current Processes – Examine existing processes, document steps, identify inputs and outputs, and understand workflow.
• Identify Inefficiencies and Bottlenecks – Use analytical skills and data analysis to pinpoint areas where processes are not working optimally, such as bottlenecks, redundancies, or delays.
• Develop and Recommend Solutions – Propose changes to processes, procedures, and technologies to improve efficiency and effectiveness.
• Implement Changes – Collaborate with stakeholders to ensure buy-in and support for proposed changes, and assist in implementing new processes or technologies.
• Monitor and Evaluate – Track the performance of new processes, identify areas for further improvement, and ensure that processes continue to meet business needs.
• Document feedback received from stakeholders.
• Identify projects and work with stakeholders to develop a timeline for execution.
• Technology Adoption – Assess how new technology can replace inefficient systems and lead to smoother, more efficient operations.
• Assist with the software/technology selection process.
  

Project Management Responsibilities

• Develop a project plan and track it for successful completion.
• Identify any risks or issues delaying the project.
• Develop mitigation strategies to prevent delays in project completion.
• Track deliverable completion and review with stakeholders for finalization.
  
  

Required Skills/Abilities

• Analytical Skills – Ability to analyze data, identify patterns, and draw conclusions.
• Problem-Solving Skills – Ability to identify problems, develop solutions, and implement them effectively.
• Communication Skills – Strong verbal and written communication skills to effectively engage with stakeholders.
• Process Mapping and Flowcharting – Ability to visualize and document processes to identify areas for improvement.
• Stakeholder Management – Ability to engage with stakeholders, gather requirements, and meet their needs.
• Excellent organizational skills and attention to detail.
• Strong time management skills with the ability to meet deadlines.
• Ability to prioritize tasks effectively.
• Ability to learn new tools and technologies as needed.
• Proficiency in Microsoft Office Suite or related software.
• Performs other related duties as assigned.
  
  

Education And Experience

• Bachelor's degree in Business Administration, Industrial Engineering, Supply Chain Management, Logistics, or a related field.
• 2 years of work experience in Supply Chain/Logistics or Consulting required.
  
  

Benefits

Our comprehensive package of benefits includes:

Medical | Dental | Vision | Basic Life and AD&D Insurance | Paid Time Off.

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