Service Technician

Clean Room Service Technician

Company Overview

Scientific Calibration is a leading service provider for the calibration, validation, maintenance, and repair of laboratory equipment. Currently based out of Cary near the Research Triangle Park region of North Carolina, we service customers all over the U.S.

Our vision is the guiding light for every aspect of our business: provide our customers with unmatched service and support. Employees are our greatest asset, and through their dedication, we are able to fulfill our customer’s needs. We believe that appreciating our employees is the best way to invest in our company, because happy employees foster a profitable business.

We are a committed partner with leading equipment manufacturers in our industry, and we strive to honor those partnerships while promoting the growth of both organizations. After being carefully selected from leading industry players, we are proud to represent some of the biggest names in laboratory equipment.

Job Description/Service Technician Responsibilities

We have an exciting opportunity available for a Service Technician. The technician oversees inbound customer instrumentation in need of repair. The technician checks in each product and updates progress of the diagnosis/repair from start to finish. The technician diagnoses and repairs each product using manufacturer specific manuals and diagrams. The technician will at times be required to perform phone or online support for both manufacturers and customers. Manufacturers may reach out at times for feedback to improve existing products.

• Create, monitor, and document work orders within custom software.
• Partner with manufacturers to identify problems, assess issues, document findings, and make decisions to repair the product.
• Make effective repairs to equipment in accordance with documented procedures.
• Provide technical support to subcontracted repair technicians.
• Provide additional technical assistance to customers for all contract manufacturers.
• Manage inventory usage and ensure corrections are made within a specified time frame.
• Perform all duties in accordance with applicable safety guidelines as well as appropriate standard processes.
• Must have a driver’s license and a clean driving record.

Desired Characteristics

• Associates degree with a technical major or equivalent, or related job experience, and/or equivalent combination of education and experience.
• Knowledge of lab equipment and repair processes for all types of benchtop lab equipment.

Required Skills

• Able to handle multiple projects and priorities, work well independently or in team environment.
• Able to work well in a fast-paced environment and meet deadlines.
• Ability to use electronic test instruments such as multimeters, oscilloscopes, etc.
• Use hand tools.
• Some electronic and mechanical knowledge preferred.
• Familiar with wiring diagrams.
• Work independently with minimum Supervision.
• Valid Driver's License.
• Exceptional work organization and time management
• Must be computer literate, proficient in Microsoft office, email, and can learn to work within custom database and software applications, to perform routine job duties.

Additional Information / Compensation

· Employer matched IRA/401k.

· Medical Benefits.

· Paid Vacation & Holidays.

Job Type: Full-time, On-Site with regularly scheduled travel up to 30% of the time.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $50,000 - $65,000