What are the responsibilities and job description for the Certified Clinical Medical Assistant, CCMA - Pulmonology position at ScionHealth?
Description
SUMMARY RESPONSIBILITIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee
Education
SUMMARY RESPONSIBILITIES:
- Responsible for performing a wide variety of clinical and front desk medical assistant duties in a fast-paced office setting.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee
- Greets and accompanies patients to exam rooms; prepares patients for examinations and other procedures
- Takes vital signs, height, weight, and pertinent information and notes information in the patient’s chart for review and interpretation by the physician
- Collaborates with staff and physicians to ensure seamless patient flow
- Documents all care, procedures, and observations in accordance with policies and procedures
- Updates patient charts in system; checks charts prior to physician visit to see if all lab values, tests, and x-rays are available
- Answers patients telephone calls and questions daily; provides physician with call-back list
- Gives injections/vaccinations upon order and under the direction of the physician
- Obtains previous medical records using appropriate forms and system. During patient transfers, sends appropriate records for consultation and/or procedures
- Provides physician with assistance during special procedures and/or patient training
- Calls patient prescriptions to the pharmacies at physician’s direction
- Obtains prior authorization from insurance companies for medications, imaging, and/or procedures
- Notifies patients regarding test results within 24 – 48 hours of reviewing results with physician
- Performs waivered lab testing for routine procedures
- Obtains and prepares cultures, blood, and urine specimens for delivery to reference laboratory for processing as required
- Must demonstrate knowledge of cleaning, sterilization, and maintenance of instruments. Has equipment inspected by authorized personnel as required
- Assists with removal of sutures
- Maintains logs in office, medication administration, refrigerator, Quality Control (QC), etc.
- Maintains cleanliness of exam rooms and lab area
- Orders and stocks supplies for exam rooms and lab
- Keeps current on continuing education and hospital policies and procedures
- Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA)
- Must have the knowledge to operate the following: blood pressure cuff, stethoscope, HemaCue, electrocardiogram (EKG), AccuCheck, syringes, scales, vision chart, thermometer, Oxygen (O2) therapy, computer, copy machine, telephone, fax machine, electronic biller/scheduler, and other office equipment
- Floats to other physician’s offices as the need arises
- Cross trained for front desk duties
- Schedules patients for tests and/or appointments with specialists and completes appropriate referral forms upon request of the physicians
- Provides patient education as requested by physician
- Initiates Advance Beneficiary Notice of Noncoverage (ABN) forms when needed
Education
- High school diploma or equivalent
- Graduate of a Medical Assistant (MA) certification program at an accredited school
- Current Certified Medical Assistant (CMA), Certified Clinical Medical Assistant (CCMA), Registered Medical Assistant (RMA) by the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Healthcareer Association (NHA), National Association of Health Professionals (NAHP), American Allied Health (AAH), or equivalent.
- 2 years of experience as an MA in a physician’s office or hospital setting preferred
- Knowledge of specific physician specialty preferred
- Must demonstrate exceptional communication, telephone etiquette, customer service, and organizational abilities
- Proficiency in managing a fast-paced environment and multitasking is essential
- Basic computer skills required
- Medical terminology, anatomy, lab, instrument sterility, sterile technique, phlebotomy, and clinical skills required
