What are the responsibilities and job description for the Sr. Patient Access Rep position at ScionHealth?
Description
Job Summary:
At. St. Francis-Emory Healthcare, we recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our employees deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop. We have a positive, hopeful, and resilient leadership team that is solely focused on taking care of the heart of St. Francis – the people who work here. If you feel that your skills and compassion fit with our vision for person-centered care and evidence-based practice, and you would like to belong to a hospital family that only the best are invited to join, we invite you to apply today.
Responsible for collecting and entering complete and accurate demographic, personal and financial information pursuant to the registration process. Including the correct entry of physician orders for prescribed tests, supplies and procedures. May be asked to contact the patient the day before arrival to remind them of the appointment, set the expectation for payment, and answer any questions the patient may have. Preceptor to new hires. Able to float to one or more practices.
FLSA: Non-exempt
EEO: □ 01 Officials and Managers □ 02 Professionals □ 03 Technicians □ 04 Sales Workers X 05 Administrative Support Workers □ 06 Craft Workers □ 07 Operatives □ 08 Laborers and Helpers □ 09 Service Workers
Qualifications
Education:
Job Summary:
At. St. Francis-Emory Healthcare, we recognize that our patients deserve qualified, engaged, and competent healthcare professionals. And we know that our employees deserve a working environment that is safe, leaders who are visible and supportive, and opportunities to grow and develop. We have a positive, hopeful, and resilient leadership team that is solely focused on taking care of the heart of St. Francis – the people who work here. If you feel that your skills and compassion fit with our vision for person-centered care and evidence-based practice, and you would like to belong to a hospital family that only the best are invited to join, we invite you to apply today.
Responsible for collecting and entering complete and accurate demographic, personal and financial information pursuant to the registration process. Including the correct entry of physician orders for prescribed tests, supplies and procedures. May be asked to contact the patient the day before arrival to remind them of the appointment, set the expectation for payment, and answer any questions the patient may have. Preceptor to new hires. Able to float to one or more practices.
FLSA: Non-exempt
EEO: □ 01 Officials and Managers □ 02 Professionals □ 03 Technicians □ 04 Sales Workers X 05 Administrative Support Workers □ 06 Craft Workers □ 07 Operatives □ 08 Laborers and Helpers □ 09 Service Workers
Qualifications
Education:
- High school diploma or equivalent □ Preferred X Required
- Minimum 3 to 5 year in customer service focused environment
- Computer, data entry experience preferred
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
- Must be able to work in a stressful environment and take appropriate action
