What are the responsibilities and job description for the Food Runner position at Scioto Country Club?
Scioto Country Club is recognized as one of the top 25 country clubs in the United States and is one of five country clubs to have hosted five different major championships. Recognized as both a Platinum Club and an Iconic Distinguished Club by the two organizations that rate the very best clubs in the world, Scioto actively seeks out top prospects for employment. Founded in 1916, the Club has a tradition of excellence and seeks individuals that are interested in being a part of a service team that exceeds member’s expectations at the same time providing our staff members with rewarding opportunities to further their careers.
Our eligible employees enjoy excellent benefits such as paid time off, medical and dental/vision coverage, scholarship opportunities, 401K retirement plan with company match, employee meal, and staff golfing privileges.
Title: Food Runner
Objective:
The primary purpose of a Food Runner is to ensure an accurate delivery of food and culinary products to our membership throughout the club. This is a support position to both the front and back of the house operations and acts as a liaison between both areas. The importance of exceptional organization and attention to detail is vital for the success of this position and the restaurant.
Responsibilities and Expectations:
- Prepare kitchen for service
- Keep kitchen clean and equipment sanitized
- Ensure kitchen expo area is compliant with health and safety regulations
- Label and date all items in expo refrigerator
- Assist with all food and product onto the tray before delivery
- Ensure orders have the correct plates and condiments
- Ensure food is served hot and consistent with specifications
- Ensure seat numbers are clearly marked on plate covers
- Ensure errors are fixed immediately and effectively
- Effectively communicate with staff and membership
- Ensure all side work is done on a daily basis
- Assist servers with presenting and serving the food item to the member; whenever possible, a food runner must complete a full serving / food presentation to the table
- Ensure storage areas are neat and organized
- Clean up spills as they occur
- Report adverse situations to management
- Attend pre-service meetings and communicate questions, comments and concerns to other staff members to improve the delivery of food and product
- Assist members and guests with any requests
- Coordinate with management throughout the shift
- Polish and organize silverware
Job Knowledge, Core Competencies and Expectations:
- Team oriented experience
- Good communication skills both written and oral
- Fluent in the English language
- Superb Organization and attention to detail
- Welcoming and energized personality
- Good knowledge of food preparation and presentation
Physical Requirements, Working Conditions and Other factors:
- Most work tasks are performed indoors. Temperature generally is moderate and controlled by club environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and outdoors ( 110°F), possibly for one hour or more.
- Position requires walking and standing for long periods of time. Length of time of these tasks may vary from day to day and task to task.
- Must be able to exert well-paced ability to manoeuvre between functions occurring simultaneously.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
- Must be able to lift up to 60 lbs. on a regular and continuing basis.
- Must be able to lift trays of food or food items weighing up to 60 lbs.
- Must be able to push and pull carts and equipment weighing up to 70 lbs. occasionally.
- Must be able to bend, stoop, squat and stretch occasionally.
- Must maintain proper hygiene, following the standard and cleanliness of appearance and uniform.
- Must have reliable transportation.
- Must follow the standards, guidelines, rules of the employee handbook.
- Must be able to be off your cellular telephone during your shift
Education and Experience:
- High school degree completed or in pursuit
- Prior hospitality or culinary service preferred
Minimum Age Requirement:
- Must be at least 16 years of age.