What are the responsibilities and job description for the Commercial Collector position at SCJ Commercial Financial Services?
Commercial Collector – Full-Time (Harrington, DE)
SCJ Commercial Financial Services
Are you looking to join a dynamic team in a company that values teamwork, professionalism, and growth? SCJ Commercial Financial Services is seeking a motivated Commercial Collector to manage past-due commercial accounts and assist in debt recovery efforts. If you're a problem-solver with excellent communication skills, we’d love to hear from you!
Job Responsibilities:
- Manage a queue of 250-350 past due commercial accounts, keeping a positive and professional attitude.
- Contact debtors via phone, email, or text every three days to discuss payment plans.
- Collaborate with debtors to create tailored, realistic payment solutions.
- Maintain accurate records of all communication and transactions.
- Ensure compliance with all debt collection laws and regulations.
- Work closely with internal teams to assist in debt recovery.
- Use skip tracing techniques to locate debtors and reestablish communication.
- Assist with additional duties as assigned by management.
Qualifications:
- Proficiency in both English and Spanish is a preferred but not required.
- High school diploma or equivalent required; college degree preferred.
- Previous experience in debt collection or related field is a plus.
- Strong communication and negotiation skills.
- Ability to maintain professionalism and composure when handling difficult situations.
- Problem-solving mindset and a commitment to teamwork.
Why Join Us?
- Positive, team-oriented work environment where we value integrity, respect, and collaboration.
- Opportunity to grow and develop your skills in a supportive company culture.
- We offer competitive benefits, including:
- Health, Dental, and Vision insurance, with company contributions toward premiums.
- 401(k) Plan with a 3% Safe Harbor contribution and a 2% Profit Share, eligible after one year.
- Short- and Long-Term Disability, Life Insurance, and Accidental Death coverage, fully paid by the company.
- Paid Time Off starting at 10 days per year, increasing with tenure, plus 7 paid holidays and an additional personal day.
- Full-time hours (Monday to Friday, 8 AM – 5 PM) in Harrington, DE.
SCJ Commercial Financial Services is an Equal Opportunity Employer and a drug-free workplace. We are committed to a diverse and inclusive work environment and comply with ADA regulations as applicable.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Profit sharing
- Vision insurance
Ability to Relocate:
- Harrington, DE 19952: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24