What are the responsibilities and job description for the Executive Housekeeper position at SCM Hotel Operating Company LLC?
Join our team as the Executive Housekeeper at the Hyatt Place Columbia/Downtown/The Vista!
Imagine guiding the entire Housekeeping Department, from rooms to public spaces, ensuring every corner of the property reflects the highest standards of cleanliness and comfort. As Executive Housekeeper, you'll inspire your team to deliver exceptional service, creating a warm and welcoming atmosphere for every guest. If you're passionate about hospitality, have an eye for detail, and love building motivated teams, we want you on our team!
Your Role:
In this key leadership role, you'll ensure smooth operations across rooms, public areas, and laundry. You will lead a team of housekeeping professionals, focusing on high standards of cleanliness and attention to detail. Some of your key responsibilities include:
- Lead and supervise all housekeeping and laundry personnel to ensure guest rooms, public areas, and back-of-house spaces are impeccably maintained.
- Conduct daily inspections of rooms and public areas to meet hotel and brand standards.
- Manage inventory of housekeeping supplies, ensuring proper levels are maintained.
- Handle purchase orders, invoices, and checkbook accounting to ensure compliance with hotel policies and budget.
- Manage department schedules, payroll, and inventories in line with business forecasts to meet hotel productivity and budget requirements
- Participate in recruitment, hiring, training, development, and performance management of housekeeping staff.
- Maintain cleanliness and safety protocols, including sanitization and proper handling of chemicals and soiled linens.
- Address guest requests, concerns, and complaints with attentiveness and efficiency.
- Maintain key control systems and enforce proper radio communication etiquette within the department.
- Ensure compliance with all hotel policies, safety protocols, and house rules.
- Collaborate with other departments and participate in hotel meetings as needed.
- Other duties as assigned.
