What are the responsibilities and job description for the General Manager position at SCM Hotel Operating Company LLC?
Join our team as the General Manager at Residence Inn Portland Vancouver!
Imagine a role where your leadership isn't just about managing a team—it's about inspiring and transforming an entire property. As General Manager, you'll be at the helm of our vibrant hotel, shaping unforgettable experiences for our guests and cultivating a team of passionate professionals. This is your opportunity to craft a legacy of excellence and innovation, driving both guest satisfaction and operational success. If you're ready to lead with vision and make a lasting impact, we invite you to join us and boost our hotel to new heights.
Salary: $90,000 - $95,000 / year plus quarterly bonuses. Relocation assistance is available.
Your Role:
As the General Manager you will be the driving force behind the hotel’s daily operations, sales strategies, and financial performance. Some of your key responsibilities will include:
- Lead daily operations across all departments to ensure seamless service which results in high guest satisfaction survey scores.
- Drive revenue growth through effective sales strategies and cost control. Participate in the sales effort by meeting on-site contacts for functions, greeting important clients, and participating in sales calls.
- Generate and prepare budgets and financial reports as required for corporate and ownership groups.
- Participate in ownership calls to review budget and P&Ls.
- Ensure compliance with all brand and corporate standards.
- Handle guest concerns and ensure a high level of satisfaction.
- Manage and mentor department leaders and team members.
- Support recruitment, training, and development of hotel staff.
- Conduct regular property inspections to maintain quality and safety.
- Oversee preventive maintenance and deep cleaning programs.
- Partner with Accounting on AR/AP, payroll, month end, etc.
- Other duties as assigned.
Salary : $90,000 - $95,000
