What are the responsibilities and job description for the Room Attendant position at SCM Hotel Operating Company LLC?
Join our team as a Room Attendant at Aloft Las Colinas!
Imagine walking into a guest room that sparkles—fresh linens, perfectly arranged amenities, and the scent of cleanliness in the air. That's what you create. We believe that every detail counts when it comes to creating unforgettable guest experiences. As a Room Attendant, you are more than just a part of the team—you are a key player in making our guests feel at home. With every room you clean, every bed you make, and every hallway you tidy, you contribute to the heart and soul of our hotel. We’re looking for individuals who take pride in their work and see every task as an opportunity to make someone’s day a little brighter.
Your Role:
As a Room Attendant, you’ll be responsible for ensuring that every guest finds their room in impeccable condition. Your role is crucial in making each guest's stay comfortable, clean, and memorable. Some of your responsibilities include:
- Clean and restock the required number of guest rooms each shift, making sure every room meets our high standards of comfort and cleanliness.
- Remove all trash and dirty linen from guest rooms.
- Notify your supervisor of any missing items or maintenance issues and ensure each room is fully stocked and in top condition for the next guest.
- Approach each task with a friendly, service-oriented attitude, ensuring guests feel valued and welcomed through the cleanliness and presentation of their rooms.
- Follow all pre-cleaning duties like stocking your cart with fresh supplies and linens.
- Keep hallways, public areas, and closets organized, neat, and vacuumed to make sure every corner of the hotel is guest-ready.
- Follow proper protocol for handling lost and found items, helping to return misplaced belongings to their owners.
- Other duties as assigned.
