What are the responsibilities and job description for the PAYROLL ASSISTANT position at SCO Family of Services?
SCO Family of Services is looking for a Payroll Assistant to join our team in Garden City, NY.
*This is a hybrid position; the employee is required to be in office 3x/wk , dependent on the needs of the department *
Essential Job Functions:
- Answer and resolve telephone, email, and other form of request on Payroll matters
- Provides payroll information by answering questions and requests.
- Gathering and examining timesheets to ensure their validity
- Preparing and distributing hard copy or electronic paychecks as needed
- Performing all tasks well before the pay run to ensure that staff members are compensated and notified on time.
- Addressing queries about payroll-related issues.
- Working to resolve discrepancies in payments as a matter of urgency.
- Research time & attendance data to review/respond on questions from employees & managers
- Participate on Payroll team discussions that will identify, recommendation and implement process improvement opportunities to enhance delivery of time & attendance services to employees
- Must be able to establish and maintain a strong partnership and communication with HR, UKG, Legal, Finance and other HR direct process teams while supporting Payroll initiatives
- Assist Payroll Manager and Assistant Payroll Manager in best practice of Payroll communication to Managers, including resending created topic memos, as needed
- Resolves payroll discrepancies by collecting and analyzing information and interacting with HR.
- Perform other duties or special projects as assigned.
- Maintains payroll operations by following policies and procedures, and reporting needed changes.
Qualifications:
- Degree in Human Resource, Business, Finance and/or Accounting preferred but not required.
- Understand the employment law and regulatory guidelines related to labor practices and time/attendance activities or willing to learn;
- Handle challenging situations with diplomacy & tact;
- Work independently, accurately and meet deadlines;
- Analyze data to identify and resolve issues;
- Well-developed problem-solving skills;
- Knowledge of UKG WFC and/or Dimensions or equivalent time and attendance system a plus;
- Maintain confidentiality with highly sensitive information and adhere to data privacy and internal compliance requirements;
- Strong organizations skills with the ability to manage multiple priorities, work under pressure & maintain a high degree of accuracy in a fast-paced, deadline-driven environment;
- Excellent written, verbal, and presentation skills;
- Work effectively in a team environment and collaborate with other functions;
- Flexible to work extended hours as necessary, including during weekly peak payroll processing days;
- Microsoft Office (particularly Excel) knowledge.
