Store Manager

STORE MANAGER

Pay: Salary $40k Bonus structure

Job Description

We are looking to invest in a passionate leader that is highly skilled at customer service, team development and restaurant operations.

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.

Qualifications

• Business Knowledge (Staffing and Scheduling, Inventory Management, P&L

Management, Food Safety)

• Leadership Skills (Relationship Building, Delegation, Decision Making, Communication,

Problem Solving, Time Management, Goal Setting)

• Emotional Skills (Kindness, Optimism, Work Ethic, Curious Intelligence, Empathy,

Self-Awareness, Integrity)

• Desire to maintain high-level customer service to every customer

Benefits

• Base Salary: $40k a year depending on experience

• Bonus: based on hitting key performance metrics

• Health Insurance

• Paid Time Off

• Employee Discounts

• Paid Training

Additional benefit: $5,250 in Tuition Assistance annually through Bellevue University online programs *see below

Schedule Requirements

• Full Time

• Open Availability- including weekends and holidays

• Typical Week is 40-45 Hours

• As part of the onboarding, the Store Manager will be required to attend Scooters

training. This training will be out of state for potentially 2-4 weeks.

Responsibilities

• This role develops and leads a fast, friendly, service-oriented barista team whose

mission is to create an “Amazing” experience for each life they touch

• Demonstrates an engaged management style that inspires their team

• Help create marketing and team building ideas and goals for the store

• Ensure high-quality customer service at all times

• Ensure consistent and quality customer experience through proper staffing, execution of

brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer

service experience

• Maintain store appearance, cleanliness, visual merchandising standards, food safety

standards, and equipment

• Interview, hire, train, and develop staff to demonstrate all company standards in

customer experience and operations

• Provide ongoing performance feedback and development for staff members, identifying

individual motivation factors and providing clear, constructive feedback to

reinforce/improve performance

• Maintain accountability in employees using progressive discipline process; partner with

Field Brand Consultant and, when necessary, Human Resources to make termination

decisions

• Determine daily and weekly staffing requirements based on business need and create

work schedules accordingly

• Implement a varied schedule to develop employees, meet business needs, and

maximize sales potential across all hours of operation

• Maintain company standards in personal and store sales/performance metrics

• Encourage and ensure full team participation in both setting store goals and developing

action plans to accomplish goals

• Ensure all cash handling, point of sale system, safety, and operational procedures are

performed in an accurate, consistent manner

• Maintain daily, weekly, and quarterly financial reports

• Maintain final accountability for store operations

*World-Class Education BenefitsThrough Bellevue University

Exclusively for Scooter's Coffee Employees

Announcing a new education program that includes generous tuition assistance

allowances for all employees and their family members. This program is open to anyone

working for Scooter's Coffee, whether they work with a franchise, or for corporate.

This generous tuition assistance package means you are eligible for up to:

• $5,250 for all employees

• $2,500 for family members

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift

Ability to Commute:

• Lewisburg, TN 37091 (Required)

Ability to Relocate:

• Lewisburg, TN 37091: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000