What are the responsibilities and job description for the District Manager position at Scooters Coffee - MO?
We are seeking a dynamic and results-oriented District Manager to oversee operations across multiple locations within the Kansas / Missouri area. District Managers are responsible for talent management, growing store sales, monitoring key financials, making sure that brand standards are upheld, and creating a positive and fun store culture!
Responsibilities
- Oversee 4-6 Scooter’s Coffee locations within the Kansas / Missouri areas. (Exact number could vary based on company needs and skill set of the District Manager.)
- Uphold the Mission Statement & Core Values of Scooter’s Coffee, while also holding your team of leaders accountable to the same.
- Core Values : Integrity, Love, Humility, Courage
- Mission Statement : To create an amazing experience for each life we touch
- Ensure stores are operating up to Freedom Enterprises & Scooter’s Coffee’s operating standards, including the execution of the 3 Amazing’s. (Amazing People, Amazing Drinks, Amazingly Fast)
- Hire, train, develop, and retain a team of strong managers within the district focusing on store operations, customer service, leadership, and management tasks.
- Train and empower store managers to develop a bench of leaders among their internal employees who are ready to step into leadership roles as needed.
- Train & hold store leaders accountable to maintaining a fully staffed team within their store and create a positive & friendly work environment.
- Identify when a micro-culture within a single store is not up to standard (aligned with core values) and work with the store leader to fix the issue
- Recognize when high turnover exists in any given location and work with that store manager on solving this issue through culture and leadership improvement.
- Identify issues of subpar customer service or store culture and make recommendations to quickly improve these issues.
- Identify bottlenecks potentially hindering speed and create an action plan to remove these issues.
- Monitor and maintain company budgets, utilizing the tools & guidelines provided.
- Be a leader throughout the company, representing positivity, problem solving skills & grit.
- Set goals and create accountability measures within your team of leaders.
- Work in stores, side by side, with managers daily. During this time you will be identifying areas of opportunity for coaching and providing that feedback routinely.
- Understand how to coach and direct a morning rush as well as teaching management teams to be successful in this area.
- Ensure that the overall appearance of each store represents the Scooter’s brand with excellence. Pride of place throughout the district should be maintained.
- Ensure comprehensive cleanliness and organization is maintained.
Requirements :
