Store Manager

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Do you like to make people smile?

We are looking for someone with a outgoing, energetic, positive and friendly personalities.

Our motto is Amazing People, Amazing Drinks, Amazingly Fast!

You bring the personality; we will teach you all about coffee!

$21-$25 /hr estimated pay

Benefits

• Tips
• Paid training
• Quarterly Bonuses
• Bonus Trips (Costa Rica 2025)
• Health Insurance (optional)
• Paid Time Off
• Tuition Assistance
• Partial work from home
• FREE Scooter’s Shirts & Aprons
• FREE Specialty Drink on each shift.
• FREE Unlimited brewed coffee, lemonade, and tea on each shift.
• 25% off food & merchandise.

Of course, we think there’s a lot of other benefits to working with us, namely our company culture. We believe in our Core Values of Genuine Honesty, Positivity, and Integrity to name but a few. We believe in our Values and Culture and are looking for people that have an equal commitment to these.

Qualifications

• Associate’s degree in management or related field preferred.
• 2 years customer service experience required
• 2 years managing staff preferred
• Experience with Excel & Power Bi preferred
• Business Knowledge (Scheduling, Inventory Management, Labor Tracking, Food Safety)
• Leadership Skills (Relationship Building, Delegation, Decision Making, Communication, Problem Solving, Time Management, Goal Setting)
• Emotional Skills (Kindness, Optimism, Work Ethic, Curious Intelligence, Empathy, Self-Awareness, Integrity)

Responsibilities

• This role develops and leads a fast, friendly, service-oriented barista team whose mission is to create an “Amazing” experience for each life they touch
• Demonstrates an engaged management style that inspires their team
• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and, when necessary, Multi Unit Leader to make termination decisions.
• Determine daily and weekly staffing requirements based on business needs and create work schedules accordingly
• Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
• Maintain daily, weekly, and quarterly financial reports
• Maintain final accountability for store operations

Schedule Requirements

• Full Time
• Open Availability including weekends and holidays
• Typical Week is 40 /- Hours
• Yearly Conference held out of state for 3 days
• As part of the onboarding, the Store Manager will be required to attend Scooters training.

This Training will be held in: Dallas, Texas May 18th-24th Mount Vernon, Iowa May 27th-31st

Disclaimer

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee Bean Drip Service LLC. will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage, training, and benefit programs, which can vary between franchisees.

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.