Demo

LiveOps QA Manager - Monopoly GO!

Scopely
CA Remote Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/20/2025

Description

Scopely is looking for a LiveOps QA Manager to join our Monopoly Go! team in California on a remote basis.At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Monopoly GO! is our new casual game and a key franchise that has just become one of Scopely’s largest games enjoyed by millions of players. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.What You Will DoReporting to the QA Director, you will help strategise, incorporate and bring to fruition organisational objectives that support the test framework within our Live Game vertical group of our flagship title, MonopolyGo! With a team of QA, both internal and external, you will help shape the future on how we continue to iterate to success, and evolve the way we work.

  • Manage LiveOps QA leadership, as well as various QA DRIs within other Live Game pods, supporting their development and growth through IDPs, KPOs & 121’s
  • Assess and build upon our existing Live Game test framework, inline with project growth and the wider teams goals and objectives
  • Reinforce quality gates during handoffs from Core to Live Game, ensuring correct process is adhered to at all times
  • Hold the Live Game accountable for Release Train best practices, policing the gatekeeping of quality
  • Establish Live Game communication channels with the wider project, providing transparency and visibility to all
  • Work closely with the roadmap team to support and proactively challenge for sufficient QA time based on your teams needs
  • Working with the LiveOps Tools team, ensure the quality output of all supporting internal tooling
  • Manage the needs & expectations of our 3rd party test vendor(s) within the Live Game vertical space, challenging KPIs and identifying areas in need of improvement
  • Play a leading role in the recruitment & onboarding of vacant Live Game QA positions, as well as playing a supporting role in wider QA recruitment
  • Be able to provide an holistic quality overview of LiveOps & wider Live Game outputs at any given time, through relevant tracking and reporting
  • Help standardise QA efforts across the Live Game vertical group, providing feedback and suggestions to better them where applicable
  • Champion a ‘shift left’ attitude to help discover and resolve issues as early as possible, providing solutions to where this is not happening
  • Attend Live Game team ceremonies to remain current and knowledgeable on the work being undertaken within your vertical group
  • Coordinate with other QA management, communicating new Live Game content in development and how these may impact other teams work and / or focus
  • Generate and maintain a deep understanding of MonopolyGo and its mechanics, in order to assist in the carrying out of other duties
  • Contribute toward & remain within the defined QA annual operating plan, highlighting observed resource struggles or excessiveness

What We’re Looking For

  • Exceptional leadership and managerial skills with proven experience
  • Strong verbal / written communication and an excellent attention to detail
  • Strong time management, accountability and organisational skills
  • An ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are met
  • Proactive, enthusiastic and self-motivated
  • Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines
  • A strong commercial awareness with an understanding of business priorities and goals
  • Comfortable travelling on occasion to offshore hub locations
  • Exceptional reporting capabilities
  • Extensive knowledge of JIRA and / or similar bug tracking systems
  • Mobile exposure and an understanding of Apple / Google submission protocol
  • A sound understanding of the gaming industry and the typical end to end development lifecycle
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