Child Support Agent II

Salary : $39,081.00 - $41,035.00 Annually

Location : Laurinburg, NC

Job Type : Full Time

Job Number : 00786

Department : Social Services Administration

Division : Social Services

Opening Date : 01 / 14 / 2025

Closing Date : 1 / 28 / 2025 11 : 59 PM Eastern

Description

The Scotland County Department of Social Services works to improve the wellbeing and safety of citizens' lives. As a part of the DSS team you will work with others who value Respect, Teamwork, Dependability, Accountability, Innovation, and Excellence. The Department provides flexible work scheduling and a full benefits package including medical insurance, vacation, paid holidays, and membership in the North Carolina retirement system.

Work in this class involves the initiation, preparation and organization, and enforcement of child support orders in a Child Support Enforcement (IV-D) program.

Examples of Duties

• An agent in this class may perform some or all of the duties of the Agent I but is primarily involved in establishment of voluntary and involuntary paternity and support, enforcement, or in a generalist role;
• Work in this class can be distinguished from the Agent I by the in-depth investigation and preparation of cases for court, the enforcement of court support orders, and variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom;
• May be required to perform Interstate functions;
• Establish and maintain effective working relationships with co-workers, clients, non custodial parents, and other professionals;
• Analyze data, read reports, and maintain statistics;
• Performs other duties as assigned, which may include emergency shelter duty.

Typical Qualifications

And , must attach a copy of your high school diploma or college degree to the application.

Supplemental Information

We are an Equal Employment Opportunity Employer and E-Verify Participant.

Scotland County offers a wide range of benefits, including healthcare, supplemental plans and retirement programs.

Health

We offer a high-deductible health plan with a $3000 deductible (Single). This program includes a Health Savings Account (HSA). Employee only coverage is completely funded by the County, PLUS the County contributes $1000 to the HSA annually.

Dental

Our dental plan provides for preventive services, such as cleanings each year, at 100%. There is a $25 deductible for other services. Basic services pays at 80% and other major services at 50%. The County contributes $14.47 per month for employee coverage.

Voluntary Plans

Employees may choose from a variety of plans arranged through Mark III Benefits. These include AFLAC Accident, Critical Illness and Hospital Indemnity plans; Allstate Cancer; Texas Life Whole Life; and Superior Vision plans. In addition we offer Short-term and Long-term disability.

Life Insurance

The County provides $10,000 Basic Life insurance for employees. An employee may choose to purchase additional voluntary term life insurance.

Retirement

Pension is offered through the N.C. Local Government Employees' Retirement System. Employees are required to contribute 6% of gross wages toward their account. The County also contributes at 7.58% (law enforcement 8.25%).

401(k) and 457 are supplemental retirement plans administered by Empower. For the 401(k) plan, employees contributing a minimum of 1% are eligible for the County contribution of 2.5% toward their account. Employees contributing at least 3% or greater are eligible for a County Contribution of 3%. Law Enforcement Officers receive a 5% County contribution. The 401(k) plan offers both pre-tax and Roth after-tax contributions. The 457 plan is tax-deferred with no minimum contribution requirements.

Longevity Pay

The County offers longevity pay to employees with at least 5 years of continuous service.

Do you have a four year degree and six months experience in eligibility, investigations, judiciary or legal work?

Do you have a two year degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigations, judiciary, or legal work?

Do you have a high school diploma and three years of experience in eligibility, investigations, judiciary or legal work?

Required Question

Salary : $39,081 - $41,035