What are the responsibilities and job description for the Logistics Support Representative position at SCOTLYNN USA DIVISION, INC?
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Schedule: Full-Time | Night Shift | 5 Days/Week (Weekend Availability Required)
Scotlynn is seeking a dedicated Logistics Support Representative to join our team at our Fort Myers, FL headquarters. This full-time night shift role plays a key part in ensuring the successful coordination of truckload transportation activities. You’ll work closely with carriers, suppliers, and vendors to ensure on-time pick-ups and deliveries, while providing exceptional customer service and operational support.
Please Note: Open availability for nights and weekends is required for this position.
Key Responsibilities:
- Manage high volumes of incoming calls with professionalism and efficiency
- Schedule and confirm pick-up and delivery appointments with shippers and receivers
- Monitor freight movement, including loading, unloading, and transit timelines
- Proactively identify and resolve issues by collaborating with supervisors and account managers
- Accurately input data and notes into the fleet management system
- Perform various clerical tasks as needed, especially during low call periods
Qualifications:
- Strong interpersonal and verbal communication skills
- Proven ability to problem-solve and think critically under pressure
- Experience working in a fast-paced, high-volume environment
- Customer service experience, including conflict resolution
- Excellent multitasking and time-management abilities
- Detail-oriented with strong note-taking skills
- Must have a clean background and driving record
Compensation & Benefits:
- Starting Pay: $16.00 per hour
- Additional Pay: Overtime eligibility and quarterly performance reviews
- Benefits:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with company match
Scotlynn is committed to a fair and honest hiring process. All fraudulent applications will be reported.
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Salary : $16
