What are the responsibilities and job description for the Licensed Customer Service position at Scott Bowen Agency?
Are you seeking a fulfilling career in customer service within the insurance industry? Look no further than the Scott Bowen Agency! With over 14 years of experience in the business, we are a well-established insurance agency located in the heart of Idaho Falls, Idaho.
We are currently seeking dedicated individuals who are eager to learn and grow in the dynamic world of insurance. As a member of our team, you will play a crucial role in providing exceptional customer service, managing calls, making policy changes, and supporting various office duties. Additionally, we offer competitive benefits including paid time off, 401k matching, and bonuses.
If you are a friendly, detail-oriented individual with excellent computer skills and a passion for helping others, this is the perfect opportunity for you to kickstart your career with us at the Scott Bowen Agency!
Benefits
Hourly Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Retirement Plan
Responsibilities
Client Interaction : Serve as the primary contact for clients, addressing inquiries and processing policy changes with efficiency and accuracy.
Office Support : Assist with various office duties to ensure the smooth operation of daily tasks and maintain a welcoming environment for clients.
Communication : Deliver exceptional customer service through clear and effective communication via phone, email, and in-person interactions.
Adaptability : Demonstrate the ability to quickly learn and adapt to new processes and procedures within a fast-paced work environment.
Requirement
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Professional phone etiquette.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- 500 Signing Bonus if Property and Casualty license or Personal lines license is already obtained and current, and 1 year of insurance experience.
Salary : $15 - $25