What are the responsibilities and job description for the Horizon Health Store Clerk position at Scott County Hospital?
Description
Scott County Hospital's Horizon Health is a full-service home medical supply store. We carry a vast range of soft goods, ambulatory aids, bathroom products, maternity products, compression therapy, diabetic care, orthotics with trained fitters on staff. We offer diagnostic instruments, incontinence products, orthopedic supports, ostomy products, respiratory products, and urology and wound care.
Our customers are important to us and we pride ourselves on personalized service.
Mission of Horizon Health:
Providing excellent service to our customers in a competent, compassionate, and professional manner. We are committed to continually striving to improve the quality of our service for our customers, community, and associates.
Purpose of Position:
To provide service for our customers, assist with billing and A/R duties, maintain story inventory and receiving, data entry, assist with daily operation of the Horizon Health Store.
Essential Functions of the Horizon Health Store Clerk:
- Maintain patient confidentiality at all times.
- Following Horizon Health policies and procedures.
- Provide service to our customers and assist them with their needs, including billing questions.
- Provide fitter services to our customers.
- Answer phones and take messages.
- Balance cash drawer and perform end of day procedures
- Manage inventory for Horizon Health and the Scott City Clinic consignment closet. Maintain an adequate supply to meet customer need without creating overstock.
- Assist in A/R functions, which include collecting payment for services rendered by following Horizon Health policies and procedures provided by Scott County Hospital.
- Assist with the posting of charges and payments.
- Assist with day, month, and year-end procedures.
- Assist with billing procedures, which includes processing insurance claims electronically and manually.
- Complete orders for customers, updating data as needed.
- Assigning ICD-10-CM (diagnosis) and HCPCS (supply) codes.
- Filing.
- Not to work in excess of 40 hrs/wk unless approved by management.
- In-service meetings as required by SCH.
The preceding functions have been provided as examples of the types of work performed by employees assigned in this job classification. Management reserves the right to add, modify, change or rescend work assignments and to make reseasonable accommodations as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and /or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Additional Responsibilities:
Assumes other duties as requested by Management.
Education, Qualifications, Experience:
High School Diploma or GED
Computer knowledge required
Minimum typing speed of 30 wpm
Accounting background preferred
Personal Characteristics:
Friendly, compassionate, high energy, time oriented, well organized, able to do multifaceted tasks, neat in appearance, excellent communication and people skills, independent, and has a vision to see what needs to be done.
Expectation of Service: This is a non-exempt 40 hour per week position. Regular and punctual attendance is required.
Physical Requirements: This position requires continual sitting and typing at a computer terminal, some walking, bending, stooping, and lifting of up to 25 pounds.
