MnCHOICES Supervisor

Performs supervisory and professional duties coordinating staff and social services in specialized areas or departments including, but not limited to MnCHOICES assessments. The employee is responsible for supervision and development of staff, coordination and monitoring of unit activities towards meeting service goals and objectives, creativity and problem-solving in meeting client needs, and innovation and creativity in how services are delivered. The employee also works collaboratively with others in the assessment, modification, development, and coordination of work and resources across the division.

Supervises and oversees the staff, work, and services of a designated program area in social services, assuring adherence to federal and state mandates, work standards, best practices, and county policies.

Assesses, develops, monitors, and implements policies, guidelines, and procedures as they relate to the program area.

Hires and supervises the activities of professional and para-professional staff; to include: coaching, mentoring, training, evaluating performance, setting work schedules, establishing goals, disciplining, etc.; provides back-up supervision to staff in other program areas as required or requested.

Provides professional level supervision of assessors to ensure cases are complying with best practices, legal mandates, and ethical standards; develops, revises, implements, and provides interpretation of policies and procedures, laws, rules, and regulations related to program area.

Develops, coordinates, and implements innovative and effective programs striving for excellence in service for clients.

Oversees, evaluates, and assesses program budget needs; monitors budgets for internal and external programming; prioritizes service requests.

Maximizes revenue and ensures fiscally responsible service delivery.

Authorizes funding or use of county resources in response to individual service needs.

Applies knowledge and demonstration of culturally responsive practices to support diversity, equity, and inclusion.

Determines and collects data needed for reporting purposes; generates program and activity reports, statistics, and program evaluations to inform program development and alignment with County Board strategic plan.

Develops and negotiates contracts for services, following requirements for the type of contract needed; monitors contracted services and takes action to remedy issues.

Informs, presents, and promotes unit/department programs and services with various community groups, agencies, or community organizations; attends, conducts, participates, and advocates in a variety of meetings to support and promote the needs of the program area, clients, and staff.

Takes appropriate action to address and resolve problems and complaints related to services provided.

Executes timely and relative decision making so that services are provided effectively and cost efficiently and client needs/program goals are met.

Collaborates and consults with internal and external stakeholders including state and county agencies, tribes, and community providers to represents county’s interests.  

Responsible for supporting an inclusive environment focused on equitable outcomes.

Demonstrates knowledge and understanding of human behavior, cultural diversities, and language barriers to ensure equitable service delivery.

Identifies potential new revenue sources; creates plans and helps formulate actions to secure program funding.

Performs supervisory duties as defined in MN Statute 179A.03 Subd. 17.

Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with other employees, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals.

Performs other duties as required or assigned.Requires equivalency of a master's degree (MSW preferred) and four years experience OR a Bachelor's degree and eight years experience in the specified job area. Supervisory experience is preferred. The incumbent shall possess a valid driver's license and provide a reliable means of transportation for the performance of work responsibilities.

Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.

Salary : $104,374 - $122,782