What are the responsibilities and job description for the Customer Service Representative position at Scott County Veterinary Clinic?
Upbeat, inviting person needed for busy, four doctor veterinary clinic in Georgetown Kentucky. Responsibilities include answering phones, making appointments, checking in patients, completing payment transactions, managing files and helping around the clinic as needed. Multitasking and phone skills are a must for this role!
Summary
As a Customer Service Representative, you will be essential in delivering outstanding support and ensuring customer satisfaction. Reporting to the Customer Service Manager, your core skills in communication, phone etiquette, and data entry will enable you to effectively assist clients with their inquiries. Your premium skills in multilingual communication and sales will enhance our service offerings. Additionally, your relevant skills in Microsoft Office and call center operations will support our team's efficiency and responsiveness. Join us to make a positive impact on our customers' experiences in a fast-paced environment.
Qualifications
- Proficient in English with strong communication skills
- Experience in customer support and client services
- Excellent phone etiquette and data entry capabilities
- Familiarity with Microsoft Office and general computer skills
- Ability to handle cash and perform outbound calling
- Previous experience in a clinic environment is preferred
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
- No nights
Work Location: In person
Salary : $13 - $16