What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Scott Marxer - State Farm Agent?
Our agency is all about fostering a sense of community, both in and outside the office. We host quarterly team outings like going to minor league baseball games, bowling, axe throwing, and team dinners. We celebrate team members with birthday lunches and holiday traditions, including Secret Santa, PJ Day, and Ugly Sweater Day. Fridays are casual dress days, and we love giving back to the community by participating in local events like the Dutchess County Fair.
We also believe in recognizing excellence, offering monthly awards for high performers to show appreciation for their hard work.
Our benefits include a 50% health insurance contribution, a SIMPLE IRA with a 3% match that’s fully vested from day one, six paid holidays, and 10 PTO days per year. If you’re looking for a fun, collaborative, and supportive environment, we’d love to have you on the team!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
- Salary plus commission/bonus
- Simple IRA with company match
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Salary : $50,000 - $75,000
