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Insurance and Financial Services Position - State Farm Team Member

Scott McGrew - State Farm Agent
Ellicott, MD Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 3/14/2025
Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development


Job Purpose - To work as an employee of a State Farm independent contractor agent assisting in providing quality service to State Farm customers and assisting with the agent's marketing efforts.

Experience & Knowledge
Experience in customer service and retail sales desirable

Experience with current computer software desirable

Knowledge of personal lines insurance products desirable

Skills/Abilities
Strong listening, oral and written communications skills

Initiative and self-reliance - make decisions on a timely basis and take necessary actions without direction from others

Goal oriented - highly motivated and resourceful to achieve results

Ability to learn and apply product and customer knowledge to professionally service, and assist in the marketing of State Farm products

Problem solving ability - apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative

Ability to pay close attention to detail and accuracy

Ability to create and maintain business relationships with prospects and policyholders

Proven track record of trustworthiness, dependability and ethical behavior

Ability to organize and act on several activities concurrently

Ability to learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders

Ability to influence others

Self-confidence/perseverance/strong work ethic - remain positive and maintain progress towards goals of the agency despite obstacles and adversity

Job Related Training Courses and Licensing
Successfully complete all company, state and federal requirements (licenses) to market and service designated State Farm products and continue to remain in good standing with licensing is required

Duties and Responsibilities
Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the public regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim

and procedures, and make referrals for marketing opportunities as appropriate

Prepare forms, policies and endorsements when required

Contact prospects and current policyholders for sales appointments

Meet customer service and sales goals and assist with marketing goals as directed by the agent

Implement the agency's marketing/sales plan and direct mail campaigns at the direction of the agent

Work from the agent's office to contact prospects and current policyholders to generate interest in sales appointments

Conduct needs based sales interviews in the agent's office supported by technology (including Insurance and Financial Reviews)

Meet marketing goals set by the agent

As directed by the agent, work with agent's computer system to update information in customer databases used by the agent

Perform other related duties as assigned by the agent

Salary : $45,000 - $60,000

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