CIED Reporting Technician

ScottCare Cardiovascular Solutions focuses on being a market leader in cardiac rehabilitation telemetry, cardiac rhythm device management, and diagnostic monitoring solutions. Our mission is to facilitate improved patient care and clinical outcomes while reducing the overall cost of healthcare.

Based in Cleveland, Ohio, ScottCare is a division of Marmon Holdings, Inc. Marmon Holdings, a Berkshire Hathaway company, comprises 11 industry groups, 30,000 team members, and more than 120 autonomous businesses with a total annual revenue of $10 billion.

Come join a team where People make the difference! As a part of Marmon Holdings, Inc and Scottcare, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we’re committed to attracting and retaining top talent.

Job Scope

Ambucor Health Solutions, a division of ScottCare, is looking for a motivated and dynamic CIED Reporting Technician to join their growing team. The CIED (Cardiac Implantable Electronic Device) Reporting Technician Participates in clinical reporting, training, customer relationships, and quality controls. The position includes summarization of Cardiac Implantable Electronic Device (CIED) data along with reporting the meaning in a preliminary format for physician review.

Job Responsibilities:

• Demonstrates thorough understanding of workflow, policy and procedure, for all aspects of Cardiac Rhythm Disease Management (CRDM) management. The responsibility includes maintaining department operations, including, but not limited to:
  • Collaborative agreement between department and customer for department’s clinical service.
  • Notification protocols developed between the department and customer for clinical data management; and
  • Event reporting and clinical care delivery.
• Participate in managing CIED data in a 24/7/365 department and work as directed with all personnel employed within the CIED department.
• Ability to perform department operational duties from basic through reporting level responsibilities.
• Communicate appropriate clinical information to customers/physicians.
• Troubleshoot customer inquiries.
• Identifying ‘Normal’ from ‘Abnormal’ reports.
• Indicate data that requires urgent or emergent evaluation.
• Reporting data to assigned clinic(s) that require urgent or emergent evaluation within designated turnaround time(s).
• Able to interpret CIED information.
• Initiate and develop preliminary reports along with supporting information presented for provider interpretation.
• Participate in on-call rotation, including weekends and holidays.
• Perform other duties as assigned.

Job Qualifications:

Education and Experience:

Associate degree in a healthcare related field or biomedical technology, or at least two years of job-related experience (i.e. pacemaker technician, experience with remote monitoring).

CIED Reporting Technician must be a Certified Rhythm Analysis Technician (CRAT) or obtain the certification within 12 months of assuming the position.

Necessary Knowledge, Skills, and Abilities:

• Knowledge of Cardiac Rhythm Device technologies, including pacemakers, defibrillators, and loop recorders.
• Excellent problem-solving skills.
• Excellent verbal and written communication skills.
• Solid attention to detail.
• The ability to think logically and critically.
• A helpful and positive attitude.
• Ability to learn quickly and work well with others.

Work Environment

The CIED Reporting Technician works primarily indoors in a remote home office location.

Benefits

ScottCare offers an encompassing and competitive Total Compensation Package that consists of a highly competitive salary and a range of benefits that include Health, Dental, Vision, 401k with company match, HSA and FSA options, Vacation, Sick Leave, Company Observed Paid Holidays and Tuition Reimbursement.