What are the responsibilities and job description for the Cafe Barista position at Scottsdale Bible Church?
Scottsdale Bible Church is looking for a friendly, part time Café Barista, to join our team! Do you enjoy welcoming and greeting guests, giving great customer service, being a team player, and creating a warm atmosphere for others?
About Scottsdale Bible Church (SBC):
Scottsdale Bible Church’s (SBC) main campus is in beautiful Scottsdale Arizona. Scottsdale is annually rated among the nation’s most desirable communities in which to live, visit, and conduct business. God has faithfully grown SBC from a humble beginning of 13 people in 1962 to more than 6500 meeting weekly on four campuses. With plans to start other multi-site campuses in the coming years, we continue to press forward to take the message of Jesus into our communities throughout the Valley!
Our Vision at SBC is to create a community of Christ-followers marked by unwavering faith and unconditional love. Our Mission is to WIN people to faith in Jesus Christ; BUILD them up in their faith; then SEND them out to be “winners and builders” in their spheres of influence. Our Value Proposition is transformational Bible teaching, engaging worship, authentic community, and service-based outreach – each supported by GRACE – and distinct to who we are at Scottsdale Bible Church!
Your Essential Responsibilities:
- Create a welcoming environment and safe place for people of the church to engage with the mission of our church and connect with others on a path toward greater authentic community
- Personally uphold the retail services mission for both the public-facing and internal-facing elements
- Maintain the four core values of the mission by striving for excellence in quality, service, cleanliness, and value
- Aide in the recruiting and developing of volunteers, moving them from basic participants to engaged volunteers and then to ownership (PEO) roles within the ministry by helping develop role descriptions and effectively using Rock for volunteer management
- Provide quality beverages and food products consistently for all customers by adhering to presentation standards
- Follow health, safety, and sanitation guidelines for all products
- Become educated on all products and services including all coffee/tea beverages and food. This includes knowledge of all specials, ingredients, and recipes
- Set up all stations (as assigned) and collect all necessary supplies to prepare menu for service
- Prepare a variety of beverages and food including meat, seafood, poultry, vegetables and cold food items
- Notify Supervisor or Central Retail Services Director in advance of any shortages of products
- Follow all operational procedures and policies with opening and closing shifts
- Complete all cash handling in an accurate and timely manner
- Follow all operational instructions to ensure the safety of all employees and customers throughout shift
- Ensure regular cleaning maintenance is completed on equipment
- Follow all knife safety rules and procedures
- Maintain a clean, organized workspace so that employees can locate resources and products as needed
- Maintain organization of customer areas so that customers can locate products easily
- Proactively complete all necessary housekeeping tasks
- Make sure all storage areas are tidy and all products are stored appropriately
- Constantly use safe and hygienic food handling practices
- Deliver outstanding service to all customers both internal and external
- Be attentive and responsive to all customer needs
- Anticipate customer and café needs by constantly evaluating environment and customers for cues
- Assist in training new hires and volunteers by setting the example of what our mission is
- Related duties or special projects as assigned
Knowledge of:
- Health, safety, and sanitation guidelines
- All café products, services, specials, ingredients, and recipes
- Using an iPad
- Customer focus
- Action-oriented
- Problem solving
- Relational skills, such as high value of people, aspires to serve others, foster a healthy and amiable spiritual environment, approachable and accessible, work collaboratively with others and in team environments, appreciation for own and other’s giftedness
- Strong interpersonal, written, and verbal communication skills
- Work a flexible schedule including weekends (minimum 2 Sundays per month) and holidays
- Properly communicate any scheduling needs and availability conflicts in a timely manner
- Maintain a high degree of professionalism and accuracy
- Shift focus quickly from one project to another
- Manage several projects simultaneously
- Be a change agent
- Be flexible
- Forecast as well as attend to weekly details
- Handle confidential information
- Discern needs and respond appropriately
- Committed to spiritual growth
- Relationally unified
- Servant-hearted
- Operates in grace and truth
- Maintain regular and consistent attendance and punctuality
- Maintain a calm demeanor during periods of high volume or unusual events to keep café operating to standard and to set a positive example for other employees
- Understand that we are one team in the Café
- Provide a positive, upbeat attitude that contributes to the overall atmosphere of the Café
- Treat all co-workers with respect and grace using appropriate language
- Desire for individual & professional growth
- Positive can-do attitude, takes initiative
- Consistently strives for excellence
- Demonstrates a sense of urgency
- Detail-oriented
- Integrity of work habits and results
- Efficient
- Team Player
- Personable in working with staff and volunteers
- Healthy sense of humor
- Regular attender and SBC member, or willing to become a member
- Must pass a knowledge-based assessment of the food and beverage menu
- Must provide Maricopa County Food Handler’s Certificate upon hire
Church Membership is required for most paid positions.
