2025-2026 Community Specialist - Echo Canyon

POSITION OBJECTIVE:

Incumbents provide routine assessment and referral services to students and families. Duties include: conducting interviews; maintaining knowledge of community resources; acting as a liaison; and maintaining related records. Incumbents may provide interpretation services.

• Serves as a liaison between parents and school personnel, which includes: coordinating meetings, facilitating support groups, assisting in conferences, making parent contacts, providing resource and community service information to parents, and/or performing other related activities.
• Conducts parent/student interviews to obtain a variety of information, which may include: homeless information, homework assistance, truancy issues, and/or other related information.
• Helps in indentification process and referral of at-risk students to appropriate individual(s) for counseling, tutoring, and/or mentoring. Tracks student information and progress. Conducts home visits when appropriate. Coordinates and/or performs food, clothing, and supply deliveries to families in need.
• Maintains records of work activities. Performs a variety of clerical activities, which may include: processing student information and referrals; answering phones; filing; faxing; completing logs and forms; and/or, performing other related activities.
• Interprets verbal communications between staff and the community.
• Collaborates with teachers and administrators in planning activities to increase the academic success of individual students’ parental involvement in school activities.
• Prepares a variety of reports, involving gathering, compiling and synthesizing information in an accurate and concise manner.
• Participates in community outreach efforts and inter-agency collaborative programs for the purpose of developing and providing resources to parents and school personnel to enhance program effectiveness.
• Attends a variety of meetings and/or school events to communicate and/or receive information.
• Prepares a variety of written communication materials, which may include: newsletters, reports, logs, activities schedules, and/or other related information.
• Performs other duties of a similar nature or level.

EDUCATION & EXPERIENCE: (positions in this class typically require):

High School Diploma or G.E.D and two years’ experience in a human services, education, community resource, or related field; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Bilingual skills are preferred.

LICENSING REQUIREMENTS: (positions in this class typically require):

Licensing Requirements:

• Valid Arizona Driver’s License.

• Applicants recommended for hire will receive instructions on how to obtain a fingerprint clearance card as a condition of employment.

KNOWLEDGE: (position requirements at entry):

Knowledge of:

• Ability to obtain First Aid and CPR certification within 30 days of employment.

• Customer service principles.

• Community resources.

• Applicable Federal, State, and local laws, rules, guidelines, and regulations.

• Modern office practices.

SKILLS: (position requirements at entry):

Skill in:

• Using a computer and related software applications;

• Providing customer service.

• Analyzing problems and identifying appropriate solutions.

• Working independently.

• Mediating difficult situations.

• Conducting interviews.

• Developing positive community, school, and family relationships.

• Collaborating with teachers in planning activities for students.

• Identifying appropriate referrals to families in need.

• Operating modern office equipment.

• Interpreting, analyzing, and applying applicable laws, rules, regulations, and guidelines.

• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

PHYSICAL REQUIREMENTS:

Positions in this class typically require: finger dexterity, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work.

NOTE:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Return To Work Retirees will have an hourly rate approximately ninety percent (90%) of the posted range.