What are the responsibilities and job description for the Assistant General Manager (AGM) position at Scottsdale?
Overview
We are seeking a dedicated and experienced Assistant General Manager to join our team in a fine dining establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role involves supporting the General Manager in overseeing daily operations for FOH, ensuring high standards of food quality and service, and fostering a positive work environment for staff.
Duties
- Assist the General Manager in managing restaurant operations, including staffing, training, and performance evaluations.
- Supervise front-of-house and back-of-house staff to ensure excellent service delivery and adherence to company standards.
- Oversee the Toast POS system for efficient order processing and payment handling.
- Ensure compliance with food handling regulations and safety standards.
- Handle customer inquiries and complaints professionally, ensuring a positive dining experience.
- Assist in inventory management, including ordering supplies and minimizing waste.
- Participate in staff training programs to enhance skills in bartending, customer service, and culinary practices.
Skills
- Proven experience in a fine dining environment with knowledge of culinary practices.
- Familiarity with Toast POS or similar point-of-sale systems is preferred.
- Strong supervisory skills with the ability to lead and motivate a diverse team.
- Excellent customer service skills with a focus on guest satisfaction.
- Knowledge of food handling regulations and safety protocols.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Experience in banquet management is an advantage but not required.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Employee discount
Shift:
- Day shift
- Night shift
Experience:
- Server/Bartender: 3 years (Required)
- High Level Restaurant Management: 2 years (Required)
Language:
- English (Required)
Ability to Commute:
- Scottsdale, AZ 85251 (Required)
Ability to Relocate:
- Scottsdale, AZ 85251: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $75,000