Franchise Business Coach

Job Title: Franchise Business Coach

Company: Scout & Molly's

Location: Greater Philadelphia Area (must reside in or be willing to relocate)

About Us:

At Scout & Molly's, we believe in fostering confidence through fashion. Our boutique franchise concept delivers exceptional customer experiences with carefully curated collections and a commitment to community, style, and innovation. With franchise locations across the U.S., we’re focused on providing high-quality service and unwavering support to ensure the success of every store owner.

Our Core Values reflect who we are:

• We are Devoted: We are passionate about building lasting relationships with our customers and franchisees.
• We are Inviting: We create spaces where everyone feels welcome and valued.
• We are Genuine: Authenticity drives everything we do, from our designs to our connections.
• We are Driven: We pursue excellence with dedication and a results-oriented mindset.
• We are Cutting-Edge: We stay ahead of trends, blending style with innovation.

If you are passionate about retail and ready to help franchisees achieve their business goals, join us at Scout & Molly’s.

Job Description:

We are seeking a dynamic and experienced Franchise Business Coach to support and guide Scout & Molly’s franchisees in achieving operational excellence and driving store performance. This individual will play a key role in fostering franchisee success through consistent communication, training, and in-person support.

Key Responsibilities:

• Serve as the primary point of contact for all Scout & Molly’s franchisees, providing operational guidance and support.
• Ensure each franchise location is visited at least once a year to assess operations, coach staff, and provide hands-on assistance.
• Travel to support new store openings, including training and operational setup.
• Evaluate and analyze store performance, identifying opportunities for growth and improvement.
• Assist franchisees in achieving key financial benchmarks.
• Facilitate regular communication to ensure franchisees stay aligned with company standards, updates, and initiatives.
• Develop and deliver training sessions for franchisees and store teams, both in-office and on-site.
• Oversee franchisee adoption and utilization of company technology platforms, ensuring proper implementation and use to drive efficiency and performance.
• Quickly learn new systems and technology platforms, providing franchisees with guidance and support to maximize their effectiveness.
• Ensure brand consistency and compliance with company policies, standards, and best practices.

Qualifications:

• Minimum of 5 years of retail management experience.
• Proven experience running a boutique or overseeing a retail department generating $1 million in annual revenue or managing multi-million-dollar operations.
• Demonstrated ability to learn, implement, and oversee technology platforms and tools to enhance operations and reporting.
• Strong leadership, coaching, and communication skills.
• Highly organized and results-driven with the ability to multitask effectively.
• Proficiency in data analysis and performance evaluation.
• Must reside in the Greater Philadelphia Area or be willing to relocate.
• Willingness to travel a minimum of 2 times per month for store visits and openings.
• Availability to work in-office 3–4 days per week, depending on travel schedules.

Preferred Qualifications:

• Franchise experience in a retail or boutique environment.
• Familiarity with retail performance metrics and KPI management.
• Experience using retail management software and systems.

Benefits:

• Competitive salary.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and development.
• Travel reimbursements.

How to Apply:

If you’re ready to make a difference and help Scout & Molly’s franchisees succeed, please submit your resume and a cover letter detailing your experience.

Scout & Molly's is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Retail/Boutique: 5 years (Required)
• Sales: 1 year (Preferred)

Experience:

• Retail/Boutique: 5 years (Required)
• Sales: 1 year (Preferred)

Ability to Commute:

• King of Prussia, PA 19406 (Required)

Ability to Relocate:

• King of Prussia, PA 19406: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in King of Prussia, PA 19406