Lead, Compliance and Integrity Processes

Position Summary

Implements and coordinates Scout's whistleblower program and investigation processes in alignment with Volkswagen (VW) Group standards, while developing topic owner capabilities across the organization. This role ensures effective local execution of Group frameworks while maintaining appropriate coordination across functions and escalation protocols.

Required Knowledge Base

• Understanding of whistleblower program requirements

• Knowledge of investigation coordination protocols

• Expertise in case assessment and routing

• Understanding of topic owner responsibilities

• Knowledge of whistleblower reporting requirements

• Familiarity with case management systems

• Understanding of documentation standards

• Knowledge of data privacy and confidentiality protocols

• Expertise in stakeholder coordination

• Understanding of training and coaching methodologies

• Knowledge of alternative resolution approaches

• Expertise in investigation techniques

Key Areas of Responsibility

Implementation Focus:

• Roll out whistleblower structure at brand level

• Implement defined protocols locally

• Ensure local alignment with VW Group standards

• Maintain program documentation

Execution:

• Manage local whistleblower intake

• Conduct initial assessments

• Route cases according to internal framework

• Track local program metrics

• Ensure compliance with reporting requirements

Coordination Focus:

• Coordinate with VW Group on relevant cases

• Liaise with topic owners on specialized cases

• Manage investigation tracking and documentation

• Ensure consistent process application

Execution:

• Assess and route cases to appropriate owners

• Coordinate cross-functional investigations

• Manage local investigation documentation

• Track investigation progress and deadlines

• Support topic owners as needed

• Prepare required reporting

• Maintain case management system

Implementation Focus:

• Implement training protocols for topic owners

• Create local guidance materials based on VW Group standards

• Establish documentation frameworks

Execution:

• Train topic owners on investigation techniques

• Provide guidance on documentation requirements

• Coach on interview best practices

• Support evidence gathering protocols

• Guide on alternative resolution approaches

• Monitor investigation quality

• Provide feedback and coaching

Implementation Focus:

• Implement standard coordination procedures

• Maintain investigation templates and tools

• Develop training materials

Execution:

• Guide departments on internal requirements

• Deliver investigation technique training

• Coach on effective documentation

• Support topic owner coordination

• Review documentation completeness

• Ensure timeline adherence

• Coordinate with Legal and HR

• Provide feedback on investigation quality

• Guide alternative resolution decisions

• Track program metrics and support reporting needs

• Maintain local documentation standards

• Monitor process adherence

• Identify local implementation needs

• Update training materials as needed

Guidance and Support Framework

Regular Check-ins

• Weekly case review with Sr. Manager

• Monthly coordination review

• Quarterly program assessment

• Regular VW Group alignment calls

• Topic owner development reviews

Required Escalation Points

• VW Group reportable matters

• High-risk allegations

• Senior leadership involvement

• Cross-brand implications

• Media sensitive issues

• Complex jurisdictional questions

• Significant topic owner concerns

Independent Authority

• Initial case assessment and routing

• Local program coordination

• Routine stakeholder management

• Standard documentation

• Regular reporting

• Topic owner support and training

• Quality feedback provision

Performance Metrics and Standards

Whistleblower Program

• Initial assessment within required timelines

• Case routing within 24 hours

• 100% confidentiality maintenance

• Zero missed reporting deadlines

• 95% process compliance rate

Investigation Coordination

• Case routing accuracy 95%

• Timeline adherence tracking

• Complete documentation maintained

• Regular status updates provided

• Internal reporting requirements met

Topic Owner Development

• Training completion rates 100%

• Documentation quality metrics met

• Coaching sessions completed quarterly

• Investigation quality standards achieved

• Positive feedback from topic owners

• Effective alternative resolution implementation

Training Effectiveness

• Topic owner competency assessments

• Investigation quality improvements

• Documentation standard adherence

• Feedback implementation tracking

Program Effectiveness

• Topic owner satisfaction rate 90%

• Documentation quality standards met

• Timeline compliance

• Coordination efficiency measures

• Stakeholder feedback metrics

Working Parameters

• Based in Novi, MI or Columbia, SC

• 3 days per week in office required

• Flexible hours for coordination needs

• Travel as required for program support

• Group virtual collaboration as needed

• Available for topic owner support

Required Skills & Competencies

• Bachelor's degree required; advanced degree preferred

• 7 years of relevant experience

• Strong understanding of Group compliance frameworks

• Experience in case management

• Excellent coordination skills

• Superior documentation abilities

• Strong analytical capabilities

• Diplomatic communication style

• Ability to maintain confidentiality

• Experience with sensitive matters

• Cross-cultural communication skills

• Experience developing and delivering training

• Coaching and mentoring capabilities

• Ability to translate complex requirements into practical guidance

• Experience supporting professional development

• Skill in providing constructive feedback

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $145,000 - $155,000

Internal leveling code: IC7

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.