What are the responsibilities and job description for the Associate Office Assistant-Switchboard position at Scouting America?
Position Overview
We are seeking a dedicated and detail-oriented Associate Office Assistant – Switchboard to join our dynamic Scouting America team at the Philmont Scout Ranch. This important role provides office support to ensure efficient operations of the organization. The Associate Office Assistant will manage the switchboard operations, ensuring that all incoming calls are answered promptly and directed to the appropriate departments or personnel. In addition to handling calls, you will play an integral part in maintaining a welcoming office environment, assisting with administrative tasks that contribute to the effective functioning of the organization. This position requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment. By supporting various office operations, you will help facilitate our mission of making a positive impact in the community. Ideal candidates are adaptable, proactive, and have a passion for nonprofit work. If you thrive in a collaborative atmosphere and are eager to contribute to meaningful initiatives, we invite you to apply and become part of our team committed to making a difference. This position reports to the Supervisor of Customer Administrative Services.
Responsibilities
- Maintains files, forms, office supplies, inventories, and other records. Participates in mailings and distributions.
- Greets visitors, answers phones, and supplies information.
- Provides support on special projects and assignments. Serves as backup to other office support.
- Other job-related duties as assigned.
Competencies
- Knowledge of: Customer focus.
- Skill in: Communicating effectively and managing work.
- Ability to: Adapt; maintain stress tolerance; continuously learn; maintain a positive approach
Education
High School Diploma or GED equivalency.
Qualifications
- 6 months of experience in customer service and/or office assistance.
- Basic knowledge of office procedures.
- Must pass a criminal history background check.
