What are the responsibilities and job description for the Customer Service Liaison position at Scouting America?
Key Responsibilities
As a Customer Service Liaison, you will be responsible for providing exceptional customer service to visitors and callers to the Philmont Scout Ranch. You will manage switchboard operations, ensuring that all incoming calls are answered promptly and directed to the appropriate departments or personnel. You will also play a key part in maintaining a welcoming office environment, assisting with administrative tasks that contribute to the effective functioning of the organization.
Key responsibilities include maintaining files, forms, office supplies, inventories, and other records. You will greet visitors, answer phones, and supply information. Additionally, you will provide support on special projects and assignments, serving as backup to other office support staff. The ideal candidate will have 6 months of experience in customer service and/or office assistance, as well as basic knowledge of office procedures.
As a Customer Service Liaison, you will be responsible for providing exceptional customer service to visitors and callers to the Philmont Scout Ranch. You will manage switchboard operations, ensuring that all incoming calls are answered promptly and directed to the appropriate departments or personnel. You will also play a key part in maintaining a welcoming office environment, assisting with administrative tasks that contribute to the effective functioning of the organization.
Key responsibilities include maintaining files, forms, office supplies, inventories, and other records. You will greet visitors, answer phones, and supply information. Additionally, you will provide support on special projects and assignments, serving as backup to other office support staff. The ideal candidate will have 6 months of experience in customer service and/or office assistance, as well as basic knowledge of office procedures.