What are the responsibilities and job description for the F&B Service Professional position at SCP Hotels?
Job Overview
">The SCP Hotels is seeking a skilled Food and Beverage Server to join our team. As a key member of our hospitality staff, you will provide exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.
Main Responsibilities
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- Anticipate guests' needs and respond promptly to ensure their satisfaction ">
- Maintain positive guest relations at all times, resolving any issues that may arise in a professional and courteous manner ">
- Collaborate with kitchen and bar staff to deliver timely and accurate service ">
- Process guest payments and maintain accurate cash handling procedures ">
Requirements
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- Able to read, write, and speak English fluently; knowledge of additional languages is beneficial ">
- Previous experience as a server or in a similar customer service role is preferred ">
- Holds a valid State Issued Food Handler's Certificate and State Alcohol Server Certification ">
- Able to work a flexible schedule, including evenings, weekends, and holidays ">
Working Conditions
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- Able to stand and move freely about the property for the majority of the shift ">
- Able to lift, carry, push, pull 50 lbs and perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently ">
- Able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces occasionally ">
- Able to climb stairs occasionally, both indoors and outside in various weather conditions ">
About SCP Hotels
">We are a dynamic and growing hospitality company committed to delivering exceptional guest experiences. Our team members are passionate about providing outstanding service and creating memorable moments for our guests.
