What are the responsibilities and job description for the Administrative Assistant/Agent position at SCRAM of California?
Who We Are
SCRAM of CA/NV/AZ/HI/ID is the largest provider of substance abuse and location monitoring technologies in the Western U.S. With offices and Mobile Support Teams throughout the region, we partner with courts, probation and parole, juvenile programs, sheriff's departments, social service agencies, treatment providers, and private attorneys. At SCRAM of California, we are not just a company; we are a community committed to innovation, growth, and creating an inspiring workplace. Join us in our mission to make a meaningful impact on the lives of our team members as we invest in your professional development, foster a culture of collaboration, and provide a dynamic environment where your skills and ideas truly matter.
Our Approach
Our mission is to provide swift and certain monitoring, with a laser focus on superior customer service, in order to support public safety for our customers and our communities. We specialize in delivering best-in-class customer and client service using industry-leading technologies.
What Youll Be Doing
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Prioritize and manage schedules effectively.
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Implement streamlined administrative processes.
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Enhance communication channels.
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Maintain organized records.
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Prepare reports and documents.
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Coordinate office logistics.
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Answer phones and return voicemails.
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Event/meeting planning
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Special projects
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Order supplies and materials.
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Money handling and reporting
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Assist clients with Frequently Asked Questions
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Conduct intakes (screening and assessment)
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Schedule orientation and installation appointments for all new referrals
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Install, remove, conduct maintenance and clean all equipment.
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Other administrative duties.
How Youll Make an Impact
As our Administrative Assistant, your mission is to optimize office operations, enhance communication effectiveness, and provide timely support to the Program Manager, ensuring a well-organized and productive work environment at SCRAM of California.
What We Really Love to See
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Organizational Skills
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Communication Skills
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Time Management
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Attention to Detail
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Problem-Solving
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Technology Proficiency
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Proactive Attitude
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Adaptability
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Dependability
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Professionalism
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Initiative
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Diplomacy
What We Offer
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SCRAM Companies offers a generous Paid Time Off (PTO) program, paid holidays, and a 401(k) plan that includes an employer matching contribution.
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In addition, employees working 30 hours or more per week, on average, are eligible for health and welfare benefits including: medical coverage, dental coverage, vision coverage, FSA, HSA, and additional programs.
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Our organization also encourages involvement in giving back and allows one paid day off per quarter for volunteering.
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Opportunities for professional development
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Collaborative and inclusive work culture