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Electronic Monitoring Agent – Monterey County

SCRAM of California
Fontana, CA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Who We Are

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

SCRAM of California is the largest provider of substance abuse and location monitoring technologies in the Western U.S. With offices and Mobile Support Teams throughout the region, we partner with courts, probation and parole, juvenile programs, sheriff’s departments, social service agencies, treatment providers, and private attorneys.

Our Approach

Our mission is to provide swift and certain monitoring, with a laser focus on superior customer service, in order to support public safety for our customers and our communities.

What You’ll Be Doing

We are looking for a full-time Electronic Monitoring Agent to support our Monterey County programs. Your work will include :

  • Conducting intakes, including screenings and assessments
  • Managing all new referrals, including scheduling and managing all enrollments and installations
  • Install, remove, and conduct routine maintenance and cleaning of our equipment
  • Manage daily alerts
  • Conduct other related services such as home detention monitoring and drug testing

What You’ll Need to Have

  • Minimum of a High School diploma; Associate’s degree or higher is preferred
  • Willing to work flexible hours, such as occasional nights and weekends
  • Customer service or offender management experience
  • Knowledge of the state / local corrections or judicial system
  • Proficiency with Microsoft Office tools such as Word, Excel, and Outlook
  • Strong verbal and written communication skills
  • Excellent interpersonal skills
  • Your own vehicle with valid driver’s license and insurance
  • The ability to travel if required
  • Bilingual (Spanish and English) is a plus
  • What We Offer

    The pay range for this position : $18-$20 / hour

  • SCRAM of California offers a generous Paid Time Off (PTO) program, paid holidays, and a 401(k) plan that includes an employer matching contribution.
  • In addition, employees working 30 hours or more per week, on average, are eligible for health and welfare benefits including : medical coverage, dental coverage, vision coverage, FSA, HSA, and additional programs.
  • Our organization also encourages involvement in giving back and allows one paid day off per quarter for volunteering.
  • Advocating for a diverse and inclusive organization

    At SCRAM Companies, we recognize and celebrate the importance of inclusiveness in our efforts to inspire, develop, and promote team members who reflect the diversity of our communities.

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    Salary : $18 - $20

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