Experienced GM Service Technician

We are seeking another A level or GM Master technician for our busy service department.  If you are looking to be paid what your talent and work ethic demonstrate then this is the position you have been looking for.  We have the work, structure, and payplan to reward the right technician looking to bring their skills to this shop.  If you are the type who likes to pass on your knowledge to the younger techs a working foreman opportunity is possible as well.  

In this role, you will diagnose a wide range of issues and make repairs to engines, transmissions, and suspensions, as well as electronic systems, such as brakes and steering. Our customers drive many different kinds of cars and medium duty trucks- both gas and diesel, so you must be comfortable working on a variety of makes and models. In addition to mechanical skills, you need excellent customer service skills to explain repairs and suggest preventative maintenance to our service advisors. Applicants must maintain their GM certification and have a valid driver's license.

Responsibilities

• Knowledge of Reynolds and Reynolds (advanced service) is not required, but a plus!
• Ability to understand evaporation systems, secondary air systems, charge pressure control systems, electric power steering systems, abs/traction control systems and suspension control systems.
• 5-10  years’ experience as a technician in GMC/ Chevrolet shop
• Understand suspension geometry and be able to identify bent or damaged suspension components.

• Strong diagnostic, problem-solving skills and climate control understanding.

• Replace and balance tires
• Assist with oil changes and inspections if necessary
• Compensation: We offer competitive pay (hybrid flat rate pay)
• Master level training or able to complete within the next physical quarter
• Strong driveability diagnostics – must be able to diagnose transmission concerns, misfires, drive-line concerns and cooling/ac concerns.
• Understanding of GM warranty, policies and procedures.

Responsibilities:

• Perform diagnostic tests to identify issues with vehicles and determine appropriate repairs.
• Effectively use diagnostic equipment and technical information systems to efficiently troubleshoot and repair vehicles.
• Conduct routine maintenance on vehicles, including oil changes, tire rotations, and tune-ups.
• Accurately record diagnoses and repairs in electronic systems and communicate findings to service advisors and customers.
• Ensure all repairs and services are completed within estimated time frames and meet dealership quality standards.
• Maintain a clean and organized workspace and adhere to all safety protocols and guidelines.
• Continuously expand knowledge and skills through ongoing training and certification programs.
• Provide exceptional customer service and maintain a professional and positive demeanor at all times.

We offer paid training, paid vacation, holiday pay, multiple bays, Health/Dental/Vision/Life/Disability Insurance, 401k and more as well as parts at 10% over cost.  We are open Monday to Friday and only ask for 5 hours on one Saturday a month!

EEOC Statement:
Scranton Chevrolet of Norwich is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected category. We value diversity and inclusion and encourage all qualified individuals to apply for this position.