What are the responsibilities and job description for the Service Manager position at Scranton Dodge Chrysler Jeep?
Description:
Pompey Automotive Group is seeking an experienced Service Manager to join our team. The ideal candidate will have a strong background in automotive services and management, ensuring the smooth operation of our service department.
Job Responsibilities:
- Oversee daily operations of the service department
- Manage and lead a team of service advisors, technicians, and support staff
- Ensure exceptional customer service and satisfaction
- Coordinate workflow and scheduling to meet service goals
- Conduct automotive diagnostics and provide repair estimates
- Monitor and maintain quality control standards
- Drive revenue through recommendations of services and parts
- Collaborate with the sales team to promote service offerings
- Maintain dealership standards and compliance with regulations
- Service Management experience required
- Dealership experience required
- Proficiency in automotive diagnostics and repair
- Strong mechanical knowledge and experience
- Ability to estimate auto service repair costs accurately
- Familiarity with auto service repair processes
- Knowledge of maintenance services and procedures
- Strong leadership and team management skills
Details:
- Monday - Friday / 8:00am-4:30pm
- Weekly Pay
- Benefits Package
The Pompey Automotive Group is an equal opportunity employer.
